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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Poor No water fill up anywhere!! It’s 110 degrees and they sell you $8 waters. That’s insane
Business response:
We understand how important staying hydrated is, especially during the summer months here in Palm Springs. As part of our standard welcome, we provide complimentary bottled water in your room at check-in. Additional bottles are available for purchase at our snack area, as noted on signage throughout the property. Regarding the pricing, it sounds like there may have been a misunderstanding, our bottled water is available for $1.50, not $8. As for the 110-degree temperatures, we completely understand how intense it can feel, t... read more
Never going back there No elevator, cockroach in the room, lady at the front desk was rude and confrontational ( I went to tell her about the cockroach and she proceeded to tell me that they’re a part of desert living), they only service the room if you request it before 11am otherwise no room service, lobby open only 7:30am to 11pm… Salt water pool
Business response:
Dear Mounia, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that details about our housekeeping service, including the need to request service before 11:00 AM, are clearly outlined in the welcome letter provided in every guest room. Our lobby hours (7:30 AM to 11:00 PM) are also accurately listed on all major online travel agency (OTA) platforms, as is the fact that our property does not have an elevator. Regarding the i... read more
Affordable for a quick stay but the pool needs a deep cleaning The property was dirty. The floors had bird droppings everywhere. The pool was dirty full of trees debri, Hair and flies. It was gross. I could not even swim. It was affordable inconvenience. The rooms were clean, and spacious.
Business response:
Dear Christina, Thank you for sharing your experience with us. We're glad to hear you found the rooms clean, spacious, and the stay affordable. However, we’re very sorry to learn that the condition of the common areas, particularly the pool and surrounding property, did not meet your expectations. Maintaining cleanliness in our outdoor areas can indeed be challenging during periods of windy weather, as it brings unexpected debris, leaves, and unfortunately even bird activity. That said, we fully agree that this is not an exc... read more
Good location, pool is nice. The alarm was set for 6am our first morning. One of the spas was not working and was dirty. It did not look like the tub was usable in the room, and the bed frames slid across the floor, I'm not sure if they were broken or screws loose? I went to put to the 'do not disturb 'sign up at night but when I opened the room door an alarm went off outside our room. It made it seem like we couldn't leave for an emergency. Ac worked but was very noisy Good location, pool
Business response:
Dear Tyler, Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed our location and had a chance to use the pool. However, we’re truly sorry that several aspects of your stay did not meet expectations. The unexpected alarm on your first morning and again when using the door at night must have been frustrating, we apologize for the inconvenience and the disruption it caused. We’re also sorry to hear about the condition of the spa, tub, and bed frame in your room, as well as the noisy air... read more
Nicht zu empfehlen! Das Zimmer sieht nicht so gemütlich aus wie auf den Bildern, die Betten waren unbequem und man hat sich einfach total unwohl gefühlt weil es teilweise dreckig war. Für den Preis kann ich es überhaupt nicht empfehlen. Es war eher ein Motel anstatt Hotel. Lage war ok, der Whirlpool war warm aber dreckig
Business response:
Dear Jennifer, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We regret that the cleanliness of the hot tub and room did not reflect the standards we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are promptly addressed. We also apologize that the room appearance and comfort did not align with what you expected from the photos, we understand how important that is when choosin... read more
I don’t think I’d stay here again Front desk workers the gentleman during checkout didn’t realize or look up at me for I don’t know how many minutes I had to say something in your phone must be interesting to get his attention The quick service on request that were asked for
Business response:
Dear Guest, Thank you for your feedback and for acknowledging the quick service you received on your requests. However, I sincerely apologize for the experience you had at checkout. It is never our intention to make any guest feel overlooked or ignored. While our records show that the wait time was no longer than 30 seconds, I understand how frustrating it must have felt, and I personally take responsibility for this lapse in attentiveness. I will make sure every guest receives the respect and attention they deserve. Thank y... read more
Fair
Hotel barato del montón Es un hotel muy corriente. Nada que ver con el glamur de Palm Springs. Nos dieron habitación en planta baja, junto al pasillo y la piscina. Si abríamos las persianas, nos podía ver todo el mundo, así que tuvimos que estar con ellas cerradas y con la luz artificial, de color blanco (nada cálido), encendidas. Piscina poco limpia. Está bien ubicado.
Business response:
Dear Daniel, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our convenient location, but we are sorry to learn that other aspects of your stay did not meet your expectations. We apologize for the discomfort caused by your room location and the lighting. We take guest privacy very seriously and will review room assignments and lighting options to improve this experience. Additionally, we regret that the pool cleanliness did not meet our standards during your visit. Your comments have... read more
Bad
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,371 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.