This profile has been claimed by the business owner or representative.
L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Fair
It was an average place to stay, not horrible. The bed was uncomfortable, and one of the legs of the bed frame was slightly bent. Not very stable. The front desk (women) was very friendly. The room did not smell and clean.
Business response:
Hi Sophie: We are so sorry your stay was not what you expected. Thank you for your feedback and hope to see you soon! Best Regards, L3 Oasis Hotel
Staff is stealing As there is no safe, we put some valuables like laptop and passport in a drawer. We forgot them during checkout and came back later that day to pick them up. At the reception they gave as a bag with the belongings. As we were in a hurry, we unfortunately checked the bag a bit later more carefully and noticed but our cash was missing. As we contacted the hotel, it was claimed the staff found no cash, which is a straight lie as we put the cash right on top of the other belongings in the drawer. The management... read more
Nice comfortable stay There is no food service whatsoever on the premises, not even a vending machine. There was a coffee machine in the room with two coffee filter packs, that was it. Clearly you are not expected to be hungry while on the premises. There are two 7-Elevens nearby, so you can stack up snacks in the room's minifridge. And the light in the bathroom didn't work properly (it flickered wildly). But mostly what I didn't like was the way the hotel's account on Booking was hacked by scammers asking me to book again o... read more
Business response:
Hi Mehdi: We are happy you enjoyed our pool area. Thank you for your feedback! Best Regards, L3 Oasis Hotel
Fair My stay was fine for just one night (less than 12 hours) but it was evident that the property and room weren't in the greatest condition even though they tried to "cover" things with hipster decor. Definitely overpriced for what it was. Location
Business response:
Hi Jennifer: We are sorry your stay wasn't what you expected. Thank you for your feedback! Best Regards, L3 Oasis Hotel
Disappointing We arrived before 8pm. TV was not working, requested more pillows because the 4 we had were super flat. Front desk mentioned that we couldn't be helped because housekeeping left at 8pm and wouldn't be able to assist until after 10am the next day. bed was horrible. Woke up with a tense back every morning. Location.
Business response:
Hello, Jose, We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I kindly invite you to contact me directly to discuss your experience in more detail. I take great pride in our hotel's service, and I'm always looking for ways to enhance those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you a... read more
Bad Room too small Nothing
Business response:
Hi Lamare: We are sorry your stay was not what you expected. Thank you for your honest feedback! Best Regards, L3 Oasis Hotel
Fair
Horrible let down false advertising and rude staff All of the above. I liked the wood floor in the rooms and the reason I booked the hotel was to swim with my kids and friends. We couldn’t swim as the pool would have caused hypothermia with the temp and they informed us they didn’t have the heat on. So it was totally unusable and false advertising. Looking into what I can do to get my money back as that’s illegal.
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.