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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Glad I was only there one night! It was a quick overnight trip but the check-in clerk made things 10 times more difficult then it should have been and it took forever. The walls in our room were not clean, they had some kind of brown substance smeared on the main door and the bathroom walls, bathroom wall also had someone's hair all over it.. Parking was horrible as well. Location of hotel.
Business response:
Hi Maria: We are happy the location of the hotel was perfect for you. We do apologize for the inconvenience of the check-in experience and the cleanliness of the bathroom. Your feedback will be passed on to our Management. Best Regards, L3 Oasis Hotel
Very Poor One mile alway from downtown. It was very clean, and if we needed anything, like more toilet paper or something else, the staff was there 24 hours a day.
Business response:
Dear Jesse: Thank you for your review! We're glad to hear you found the hotel clean and that our staff was helpful when you needed anything. We apologize if your experience wasn’t perfect. We take your feedback seriously and will continue working to ensure all aspects of our guests' stays are as comfortable as possible. We hope to welcome you again soon!
Dirty Long black hairs in bathroom and two cockroaches
Business response:
Dear Joseph: Thank you for your feedback, and we truly apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we're disappointed to hear about the hairs and the presence of cockroaches in your room. We will address this with our housekeeping team immediately and ensure that the proper measures are taken to avoid this in the future. We appreciate your input and hope you'll give us another chance to provide a better experience. L3 Oasis Management
DO NOT STAY HERE! I wrote them my concerns & they didn’t even bother to respond. I had a 10pm red eye & had made plans for the day-like many people I was visiting & wanted to see & enjoy the town. I went to check out & have them hold my luggage only to be told it was against their policy to hold it. I had an Uber picking me up & a PS Historical Society walking tour that was starting in 20 minutes. It ruined my day. I had stayed in order to have the day in Palm Springs. This hotel is NOT customer focused. I have NEVER had a h... read more
Ich kann eine Bewertung von 8,x bei Booking in keiner Weise nachvollziehen Sehr laut an einer 4spurigen Straße ohne Schallisolierung; sehr laute Klimaanlage, sehr hellhörig. Betten unbequem (weich), keine Kofferablage, kein Tisch, keine Haken für Handtücher; keine Seife (wurde nach Reklamation getauscht, wozu aber der Seifenhalter mit Spezialschlüssel abmontiert werden musste - offensichtlich große Angst vor Seifendiebstahl); Bad veraltet mit Badewanne und schlecht funktionierendem Abfluss) - Housekeeping nur auf gesonderte ... read more
Business response:
Hi Jorg: We are sorry your stay wasn't everything you expected. Thank you for your honest feedback! Best Regards, L3 Oasis Hotel
Poor
Fair
It’s ok but I expected better from the photos I asked two bathrobe since we were two and they did not give it to us. Receptionist was bossy and demanding not so friendly
Disappointing Room was dark. Air didn’t work first night. Keurig unplugged. Had to figure that out. Frame broken on one of beds heated pools were more like a cold plunge. Too expensive for the quality of product. Staff very nice and responsive
Business response:
Hi Linda: We are sorry your stay was not everything you expected. Thank you for your feedback! Best Regards, L3 Oasis Hotel
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,371 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.