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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Pésimos cuartos sucios Hotel por fuera muy feo y viejo Cuartos sucios, camas y sábanas manchadas con sangre y alfombras con manchas sucias, Regadera con fuga de agua, puerta de baño no cerraba. Nada recomendable Ubicación
Do not stay here This was the worst stay of my life. Everything was dirty. The hotel needs to be shut down. I felt dirty even after I left. I would not recommend this hotel to anyone. The only thing I could say I liked was the location. Nothing about the hotel was good.
Bad
nice staff, but the place itself is dirty as hell. I wouldn't even make my worst enemy stay here. DIRTY DIRTY DIRTY!!!!! ROACHES !!!!! Multiple roaches! DI never was fully comfortable or even able to feel safe and comfy in the bed. I literally never got under the covers because after seeing multiple roaches I did not trust the cleanliness of the place. the staff was nice and helpful. Anytime I needed anything at all they never hesitated to assist.
Gross. The “valet parking” Also there was a roach in our room and a very bad smell we had to go buy cleaning supplies to even feel comfortable sleeping there Not much
Disappointing La chambre n'était pas complètement nettoyée Poubelle pleine, serviettes non remplacées Travaux de rénovation bruyant cqii ommencent à 7h du matin En plein centre d'Austin
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
It would have been appreciated if the hotel provided a couple of complimentary water bottles, There was a serious internet issue during my stay. I checked into the hotel around 3:30 PM, but there was no internet connection until 7:30 PM. Despite multiple complaints, the staff was unable to resolve the issue, claiming it was the responsibility of another company, which they had difficulty contacting. Additionally, during my three-night stay, the bed sheets were not changed, the room was not cleaned, and no fresh towels were p... read more
Business response:
Thank you for the opportunity to respond to your concerns. While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do and assure you that our staff will have a chance to read your feedback. We hope you come back to stay with us in the future. Respectfully, LQ Customer Ca... read more
Disappointing
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,285 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.