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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was enjoyable It is clean but definitely needs updating Cleanliness The staff was awesome
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Super Lage zum Capitol, Frühstück ok, teures Parken und dreckige Flure -Dreckige Flure -Badezimmer nicht sehr sauber im Duschbereich -dreckige Handtücher und Bettwäsche (Make-Up Flecken oder ähnliches) -Fahrstuhl und Eingänge dazu haben gestunken -das Parken war sehr teuer und nur im 24h, 32h, 48h,etc Tarif verfügbar (wir waren nur über Nacht dort und mussten 32USD zahlen, am Wochenende sogar 45USD) Lage zum Capitol war super
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
No recomendable The cleaning, Smell was bad No comments
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Fair Dated accommodation. Not outright filthy but doesn't leave you with the impression of cleanliness either. AC starts every few minutes and wakes everyone up Clean bed/sheets. Well located.
Bad The roaches Roaches
We were there for the state track meet. Just needed a place to sleep It is very dirty. So run down. We stayed there back in 2008, it was a good place to stay back then. Not much. The staff was nice
Probably the last time. Elevator stayed broken. First room didn’t have working air. Not very clean
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Only thing good was the location Room was dirty. Had a weird smell. We had no hot water our entire stay. Called it in to be told they were working on it. They did not work on it. Our room keys only worked some of the time. Location
Business response:
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business. Respectfully, LQ Customer Care
Poor Dirty and loss of hot water Great location
Business response:
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business. Respectfully, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.