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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Noisy and way too small. No chair or luggage rack. bigger bed, larger room. could hardly move around in it. Price same as family with huge room. Breakfast good. Room had no kleenex, chair, table and a small bed. Thought we were getting queen size. Tiny room.
Business response:
Dear Gayle, We appreciate that you took the time to make thorough comments about your experience at our hotel so that we can respond to your concerns. I apologize that we let you down in so many ways and that you were generally unimpressed with many things as mentioned. We try so hard to please, and I’m disappointed we didn’t please you. Your feedback is the best way for us to know that action needs to be taken to improve our services, amenities, and facilities at this property. Everything we do is aimed at improving the gue... read more
will not stay here again. bedroom was dirty , pictures on website don’t match the room at all. sheets were dirty, stained , room was run down. i was too tired to complain ! I just lay on top of the bed. very uncomfortable! i arrived at 10pm and had to leave at 4 am to catch a flight. Looked good from the photos.
Business response:
Dear Emma, We are extremely sorry to hear about your bad experience while staying with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests, but we failed this time. Actions shall be taken to improve everything on war foot, and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager
Honestly one of the worst stays in a hotel I’ve had. The area has a lot of drug addicts, saw a lady rip her shirt off with her breast hanging out freaking out, front desk card reader took forever to read my card, my check out was at 1500 , at 1445 another guest swiped into my room as I was laying down in my boxers, honestly wouldn’t recommend staying here. also the room smelled very weird, like a mixture of fish and chemicals. Couldn’t tell you what I liked about it.
Business response:
Dear Andrew, Please accept our heartfelt apology that the level of service you received did not meet the usual high standards our guests have come to expect from us over the years. Reviews like this are always profoundly disturbing for us to read. We're actually aware that we are in the business of hospitality above all else and whenever a guest is this dissatisfied, it is an immediate concern for management. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all... read more
smell was a deal breaker first off.. the smell, gosh smelled a mix of mold, cigarettes, humidity…. it was soo bad , Ilthe water pressure was awful, the AC did not work properly and the beds were sooo uncomfortable, towels cheap materials, the walls were just painted over but you could see the mold coming trough, the closet had mold inside …. the hotel looks good in the pictures but it’s horrible and no parking the stuff as super friendly!!! the location wasn’t too bad
Business response:
Dear Miriam, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Very disappointed. You can't confidence in the staff. Unfortunately, I forgot a new jacket and shoes when I checked out. I called the next day and they told me that there was nothing in the room. That's impossible, because I bought this at a nearby ROSS, I left it on the bed. I never left the hotel from when I bought it until I checked out. On the other hand, the hotel is very noisy, they let pets in, but when you are sleeping, you feel people walking through the corridors with dogs barking. I do not recommend the hotel. Was... read more
Business response:
Dear Daniel, Thank you for your review. I am sorry that we missed the opportunity to engage with you while you were with us. Connecting with our guests and making them feel at home is what we strive for here at the Hotel, and I am truly disappointed that we fell short of making your stay a special one. I hope you will consider giving us another chance in the future. We will be here when you need us. Sincerely, Hotel Manager
This one’s not up to snuff! old, beat-up place, careless room cleaning, missing towels, worst La.Quinta we ever been. Needs new manager!
Business response:
Dear Mark, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Quick I didn’t like the fact I discriminated against for having my service animal with me, and had to pay a fee, never in my life have I checked into somewhere and had been questioned about this situation. And then turned around and charged as a “pet” fee. I have already sent an email to management About this. I hope this is not the way they treat other guests who bring their service animals in. I liked the location of the hotel.
Business response:
Dear Shaquasia, Thank for the stay and the comments. It is pretty serious, and we never condone such things as discrimination. The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is an uncommon occurrence, Request your understanding and continued patronage. Sincerely, Hotel Manager
Bad
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,167 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.