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La Quinta Inn Queens

2.7

About this business

Location details

37-18 Queens Blvd, Long Island City, NY, 11101, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.79,216 reviews
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Marco's profile image
Marco 
3 years ago

Fair there was no room service throughout the stay, TV wasn't working. There was no AC in the hallway and elevator. Beds were comfy. Bathroom was fine 

Business response:

Hello Marco, Thank you for sharing your experience with us. We appreciate the input referring to our elevator and your comments about our service. Please do come see us again. 

John's profile image
John 
3 years ago

Poor The WiFi is not stable. 

Business response:

Hello John, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our wifi . We hope to see you again in the future. 

Nazla's profile image
Nazla 
3 years ago

We somehow spent just 2 nights (5 hrs of sleep) in the hotel. the rooms smelled like cat pee, the entire place smelled like weed. The bathroom sink was clogged, had to wash baby bottles in the bathtub, the toilet flush wasn’t working properly. Not enough light in the room. The common dining space was so filthy, not enough appliances. Housekeeping didn’t clean our room. the location 

Business response:

Hello Nazla Naim, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to ... read more

Vega's profile image
Vega 
3 years ago

lo único bueno es su ubicación el internet era muy malo y la atención era súper regular porque no son amables la ubicación 

Business response:

Hello Vega, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you. 

Adam's profile image
Adam 
3 years ago

Poor Everywhere dirt , everyday's issues with access card to room, laud from other rooms. Location, near the subway station. 

Business response:

Hello Adam, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again. 

Jasmine's profile image
Jasmine 
3 years ago

Bad 

Mohammad's profile image
Mohammad 
3 years ago

location is good but it’s very dirty. seems they didn’t clean the room last six months or more not clean location 

Business response:

Hello Mohammad, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our location. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests. 

Kalim's profile image
Kalim 
3 years ago

Fair air conditioner was so loud 

Business response:

Hello Kalim, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our air conditioner. We hope you will return so that we can provide you an even superior experience. 

Sunita's profile image
Sunita 
3 years ago

Worst experience! I would never recommend to anyone. They should be kicked out from the franchise. Very rude employees. Rooms were never cleaned and full of dust on furniture surface. Broken lights which were never fixed even tho multiple requests made during the stay. No bathroom supplies. No breakfast served even the website mentioned free breakfast. 

Business response:

Hello Sunita, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodatio... read more

Frequently asked questions about La Quinta Inn Queens

How is La Quinta Inn Queens rated?

La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews. 

When is La Quinta Inn Queens open?

La Quinta Inn Queens is closed now. It will open at 12:00 p.m.