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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
it was horrible. the front desk agent had an attitude and they charged $250 plus tax nothing
Business response:
Hello Patricia, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodat... read more
Fair
Bad
Decepcionante, péssima, tudo extremamente sujo. - Hotel velho e mal-cuidado, elevador com botões quebrados, o teto na frente do nosso quarto (523) estava aberto e pingando água. Havia gente de todos os lugares, inclusive pessoas MUITO estranhas, sem segurança. Cartão parou de funcionar do nada e precisamos reativar, sem explicações. - O quarto é sujo (ênfase no carpete imundo, um dedo de poeira nos móveis, ar-condicionado sem condição de usar (até para quem não tem problema respiratório) e não são todas as luzes que estão fu... read more
Business response:
Hello Thafini, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
worst La quinta experience * parking space isn’t guaranteed. Not enough parking spaces * worst internet speed * bathroom wasn’t well cleaned. *close by the train
Business response:
Hello Anil, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
Disappointing The door lock did not work, so each and every time, we had to wait for the staff to open it for us. The property is quite dirty and there is a strange smell inside. Even though the breakfast should have been included in the price, there was no breakfast and we did not get a compensation for it either. The inn is close to metro stations. That is the only thing and the price that were good.
Business response:
Hello Anita, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our ho... read more
Bad Everything Nothing, terrible stay, will not be going back EVER
Business response:
Hello Peter, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for a... read more
Worst experience ever! everything was very dirty, broken and old. Very dissatisfied.
Business response:
Hello Herrera, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Poor No funcionó la llave electrónica para abrir la habitación. poca iluminación. Unicado cerca a una estación del Metro
Business response:
Hello Dorys Luz, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. I hope you will return to enjoy a memorable and exceptional experience.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,217 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.