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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Não vale a pena WI fi não funciona. Hotel caindo aos pedaços. Sem serviço diário de limpeza nos quartos, mesmo eu tendo solicitado
Business response:
Hello maristela, Thank you so much for bringing to our attention the issues that you encountered with our WIFI. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Very Poor They offer first underground poor room totally different from the pictures on booking. Also they insisted on taking photo copy of the credit card stating that is the hotel policy
Business response:
Hello Mostafa, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Il posto è fantastico perché vicino alla Metro ma viene tenuto male e scarseggia di servizi Pur sapendo di essere in un 2 stelle (il posto potrebbe essere tenuto meglio) … abbiamo per infinite volte chiesto di ripararci l’aria condizionata e non hanno MAI provveduto ( in 6 giorni di permanenza … per fortuna eravamo Border Line con la temperatura ma in un giorno abbiamo proprio sofferto) La posizione è comodissima per accedere alla Metro e dirigersi ovunque
Business response:
Hello Lucio, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Alojamiento de terror! Lavamanos con el faucet roto en vez de agua caliente salía fría y viceversa, imposible de graduar. La ducha con una presión de agua muy pobre. No se podía ver TV no había servicio, la caja del cable quebrada! Muebles, sucios y en mal estado. Si quieren pruebas tengo fotos pidanla no más! Salir de ese lugar al amanecer!
Business response:
Hello Jaime, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Disappointing propreté bruits localisation métro proche
Business response:
Hello Guest, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sadly The room wasn't clean. The shades were broken. The air-conditioned made a loud noise. The hotel is very dirty. They need to clean the room. The parking space is small. The only thing was the location.
Business response:
Hello Josefina, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Zie hoger. Zie hoger. Behalve de locatie, niet ver van een metrostation, en misschien de prijs valt er weinig positiefs te vertellen over dat hotel. Zo werkte de douche niet, werden de bedden nooit opgemaakt en werd dus niet gereinigd. In de gang naast onze slaapkamer stond drie dagen lang een zak met restafval van andere gasten. Hygiënisch was dat zeker niet. Kaarten, bestemd om de kamerdeur te openen, werkten keer voor keer niet en dat was zichtbaar niet enkel bij ons het geval.
Business response:
Hello Luc, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide y... read more
No muy buena Todo Nada de lo que sale en la descripción es real
Business response:
Hello Dany, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Fair
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,217 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.