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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was tolerable, but barely. 4 nights felt like too long a stay. Unfortunately, so much could have been better. I expected more from a Wyndham property, but the premises were kind of grimy, and when I walked into the room, the furniture was scratched up, the carpet looked like it hadn't been cleaned in a while, the furniture looked dirty, there was dust along the moldings, and the bed was SO hard (and the pillows were too soft, which meant I had no support for my neck, but the rest of my body felt like it was on a rock). Th... read more
Business response:
Hello Teresa, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provid... read more
Man hätte genauso gut unter der 30 Meter entfernten Subway Brücke schlafen können. Absolut überhaut nix.Booking.com sollte dieses angebot streichen.
Business response:
Hello Sylvia, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our h... read more
pésimo Que en la página wed tienes cuartos con sofá cama y cuando llegas allá no tienen . hace falta mucha limpieza a los cuartos y deben arreglar las puertas porque las tarjetas no abren las puertas si no las pasas muchas veces. nada
Business response:
Hello Guest,Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Bad Todo el hotel en sí fue horroroso! El peor de mi vida! Todo sucio y estropeado... pedimos cambio de habitación porque según llegamos el water estaba roto y sucio ,nos la cambiaron y en la otra más de lo mismo, ducha rota, no pudimos ducharnos y el grifo del lavabo también estropeado .Aseo en pésimas condiciones de higiene. No pasaron a limpiar en toda la semna a pesar de que lo avisamos. En fin... no recomiendo a nadie este hotel. Medidas completamente antihigienicas siempre, pero más aún ahora, en la situación de pandem... read more
Business response:
Hello Garrido Irigoyen, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Gute Lage jedoch keine 3 Sterne zu erwarten Zimmer ziemlich runter gekommen, Wasserflecken an der Decke und im Bad, etwas zweifelhaft ob es schimmel ist. Frühstück würde als inbegriffen angeboten, an der Rezeption würde dass gesagt, dass es kein Frühstück gibt. Personal mundfaul ein "Guten Morgen" oder "Hallo" gab es eher selten bis gar nicht. Besonders der Nachtdienst an der Rezeption kam sehr unfreundlich rüber. Das Kreditkartenlesegerät nahm meine Visa nicht, musste dann bar bezahlen und habe das Geld mit der Visa am Lobb... read more
Business response:
Hello Rico, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Fair
Very Poor cet endroit devrait etre ferme pour un certain temps afin de renover (moisissure dans le bain,dechet entre le bureau et le lit de l ancien occupant , poussiere accumuler depuis tres longtemps drap douteux......)et revoir votre philosophie d accueuil avec certain employe. Votre etablissement a beaucoup de potentiel mais il manque un peu d amour. pres du metro
Business response:
Hello Patrick, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Meeh! Ce n'est vraiment pas un Inn propre. Ils ne sont même pas venus changer les serviettes et nous en fournir de nouveau les prochaines jours et les poubelles étaient pleines. Pas de room service ni téléphone pour pouvoir les appeler en cas d'urgence la nuit. Les couloirs et chambres sentent mauvais. Il ne faut pas rester trop longtemps à cette place. La situation géographique était parfaite. Le métro était tout proche et il y avait un Mc Donald et un supermarché tout proche. Le stationnement gratuit nous a aussi beaucoup ... read more
Business response:
Hello Fatemeh, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Fair No breakfast available, room in bad condition, unhealthy Location
Business response:
Hello Diana, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,217 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.