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37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Fair Unterbring ok. Fernseher und Lampe defekt. Keine frischen Handtücher oder Leerung der Mülleimer. Für den Preis und 2 Nächte ok. Gute Bahnanbindung nach Manhatten!
Business response:
Hello Michael, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
Very Poor Poor service.. no value for money. Staff had zero courtesy
Business response:
Hello NazeemPathan, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff as well as our service. Please do consider us again on your next visit to the area.
Fair
Please see the above note Everything The bathroom sink did not drain, the personnel was not capable to fix the problem. He said he could not give us another room. We had to leave the location and book ourselves in another hotel. I asked for the manager, he refused to give me his phone number, I asked for a refund and he said to call the office the next day. I called a few times at the number provided on the website but no one ever answered and the answering machine would not accept messages. I would like to get a full refund... read more
Business response:
Hello Pietro, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to mana... read more
Disappointing Water faucet in showers Breakfast?? Seriously?
Business response:
Hello Marco, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast and also our faucet. We appreciate you taking the time to share your experience.
Incómoda Falta de limpieza diaria, incluyendo cambio de toallas. Vista a un parqueo sucio. No había control para la tv. Muebles desgastados y sucios, sin mantenimiento. Una lampara no funcionaba. Poca cordialidad del personal del counter. No hablan español ni intentan entender, podrían tener un app traductor. No funcionaba el teléfono para comunicarse con el counter. No lo recomiendo. Su ubicación
Business response:
Hello Maria del Pilar, Guest satisfaction is our number one objective so we really appreciate the input regarding our tv. Your voice is very valuable to us and we hope you will return on your next travels.
Disappointing No maintenance at all. Noisy, next to busy road Location. 20 minutes to Grand Central
Business response:
Hello Samuel, Thank you for sharing this experience with us. We truly value you feedback with regards to our location. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Very Poor Sucio, instalaciones antiguas... no funcionaba la ducha ni la tele. Media hora de espera para entrar porque no les funcionaba el ordenador.
Business response:
Hello Ibai Martínez , On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.