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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor I have stayed here a few times a year for last 4 years. The room was tiny for 4 adults, No light except a small lamp. No chair, hairdryer was broken, and nobody came to give clean toiletries or take garbage unless you asked. The lock on door was messed up also. Didn't feel safe. The location
Business response:
Hello Cheryl, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our h... read more
No tan caro por la cercania a nueva york,pero muy malito como estancia, no volveria, Huele mal, creo que producto del mismo desaseo Desaeseado en las 3 noches de estadia, no nos hicieron aseo, el tv nunca sirvio
Business response:
Hello HENRY, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
horrible outdated mold in bathrooms room door wouldn’t lock elevator didn’t work the location to the subway
Business response:
Hello Wendi, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
Worst hotel I have ever stayed at. Stay away from this venue. Poor check in. Dirty room, poor/no internet, broken shower, mold in tub and on bathroom ceiling. Mold on towels, poor lighting in room. Sticky table where TV was placed. Even the TV remote was sticky. Dirt along floor edges and between end tables. I took many photos. I was nt able to take a shower in the morning. They do have a coffee maker in the room but no coffee or cups were available. Worst hotel I have ever stayed at. Bad from the very start. Waited over 5 m... read more
Business response:
Hello Gregory, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to man... read more
Poor No breakfast no cleaning services Nothing
Business response:
Hello wsbaldo, Thank you for sharing this experience with us. We truly value you feedback with regards to our breakfast. We hope you will return so that we can provide you an even superior experience.
horrible experience All, i didn’t like nothing about this hotel nothing, they gave a dirty room and the front desk agent didn’t want to give me my cash back.
Business response:
Hello Gustavo, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Fair
Very Poor Old hotel old furniture not clean for a La Quintra standards not good at all!
Business response:
Hello Olivier, Thank you for sharing this honest review and feedback about our furniture. We hope to someday have another opportunity to host your stay.
Last resort kind of hotel. Probably the most disgusting facility. There was hair in the sink. The sink leaked. Stains on the floors and the elevator was run down. No soap for hand washing, just a half empty bottle of shampoo. No phones in the rooms. Hardly any lighting in the rooms. Room was stuffy and AC didn’t work. Black Mold on the ceiling. Not sure how they pass inspections. If you cannot stay anywhere else then this would be your LAST resort. The location is fine.
Business response:
Hello Dahlia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.