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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent Bloody stall in the hotel lobby bathroom, elevator was broken, shuttle was broken (which my wife and I planned on using the following morning), A/C in main hallways was either not on or running hot. Breakfast was good, room itself was good, service was good.
Bad
Poor
Disappointing The facility in general. The pool had green water and out of service. They only had one working elevator. And there were 3 staircases closed. The room smelled The location is ok.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you encountered, including the condition of the pool, elevator access, and the room odor. Your comments are being shared with our team so we can work to improve the facility and guest experience moving forward. Sincerely, Hotel Manager
Poor
Meh Looks dirty and old, water pressure was bad, shower had mildew, no drinking water available without buying it
Business response:
Dear Guest, Thank you for your feedback. We're sorry to hear about the issues with cleanliness and water pressure. We’ll work on addressing these concerns to improve the experience for our guests. Sincerely, Hotel Manager
I won't stay here again just based on cleanliness Filthy disgusting Very close to airport
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the location convenient, but we're very sorry to hear about the cleanliness issues. This is not the experience we aim to provide, and your concerns will be addressed with our housekeeping team immediately. Thank you for bringing this to our attention. Sincerely, Hotel Manager
Revisa el horario de shuttle!!! A pesar de que la página dice que ofrecen servicio de transporte al aeropuerto, esto no fue cierto, el servicio No incluye algunas horas de la noche-madrugada, asi que la movilización fue complicada casi pierdo mi vuelo de regreso a casa. Además, el único Elevador estaba muy sucio durante toda mi estadía tampoco Habia ninguna fuente de agua para llenar botellas.. Desayuno regular. Habitación y baño amplios.
Business response:
Dear Guest, Thank you for your honest review. We're glad you appreciated the spacious room and bathroom. We apologize for the confusion about the airport shuttle hours and the condition of the elevator—these are important concerns, and we’ll be sure to address them. Your feedback about the water fountain and breakfast is also noted. We appreciate you sharing your experience to help us improve. Sincerely, Hotel Manager
Fair
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,256 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.