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La Quinta Inn & Suites Dallas DFW Airport North
- Hospitality
- Irving, TX
About this business
Location details
4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible customer service. I called for pick up at airport was told they were 2 miles away, asked to wait outside in the rain and be right there After 30 minutes I called back and was told he was leaving any minute. 30 minutes later I called and was asked to hold. After 15 minutes on hold I finally called Uber to take me there at a cost of $45.00. When I got to the hotel the van was sitting outside and had never budged. The reason we chose this hotel was because of free shuttle to and from the airport. What was most upsettin... read more
Business response:
Thank you for staying with us. We apologize for any inconvenience you encountered during your stay with us. It is our hope you try us again on your next visit to DFW.
atención pésima la señora que me atendió el 9 de diciembre a las 8:30 de la noche una resbalara muy nefasta patetico no regreso muy mala atención del personal
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Paris. It is always a pleasure to receive positive feedback. I am particularly pleased that you found best experience at La Quinta Inn & Suites by Wyndham Paris. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the f... read more
Front desk needs people skill training and attitude adjustments. The staff was horrible and had to get my cards redone 3x. I was double charged with 1 of them pending for entire stay. When I approached the staff I was told sorry and when I stated it made some of my checks be returned they said not our issue. I asked for them to extend my stay for couple of days (after 13 day stay) and they wanted to charge me 118 a night vs their sister property .3 miles away was 51 a night. The had to have my card redone AGAIN to get back i... read more
Fair
to spend one night they gave us a room that was down the hallway and they were making some fixing to the walls the location , the shuttle to the airport
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Paris. It is always a pleasure to receive positive feedback. I am particularly pleased that you found best experience at La Quinta Inn & Suites by Wyndham Paris. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the f... read more
Disappointing
Fair
Staff was very friendly and accommodating. Our first room had stains on the mattress so we had to be switched to another Very dirty. Bed bug stains on the mattress and there was water damage so the hotel smelled very bad. Close to the Airport, staff was very friendly and helpful.
Business response:
We apologize for the inconvenience and thank you for your valuable feedback. We aim to please every guest and we are disappointed to hear that your stay felt short of your satisfaction. We hope to see you again on your next trip to DFW!
Poor
Frequently asked questions about La Quinta Inn & Suites Dallas DFW Airport North
How is La Quinta Inn & Suites Dallas DFW Airport North rated?
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,861 reviews.
When is La Quinta Inn & Suites Dallas DFW Airport North open?
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open tomorrow at 12:00 p.m.