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La Quinta Inn & Suites Dallas DFW Airport North
- Hospitality
- Irving, TX
About this business
Location details
4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad THEY TOOK MY TRASH OUT TO PHOTOGRAPH IT AND CHARGED ME A $250 FEE.
Business response:
Thank you for your response but the $250 charge was for smoking marijuana in a non-smoking room.
Adequate for price. Breakfast horrible Location
Business response:
Thank you for your guest feedback and we apologize for any inconvenience.
Pesimo servicio Ofrecian el servicio de traslado al y del aeropuerto y al llegar les llame y con la mano en la cintura me dijeron que no habia y que le hiciera como pudiera, que tomara taxi o uber y eso incremento el costo 25 dolares mas y aparte lo que cala es la manera en que te dicen las cosas, no les interesas como cliente La atencion del recepcionista fue de lo peor, me queria hacer cargos extras y el trato rudo hacia los clientes en general, sin ganas de servir y ya cansado y a disgusto en su trabajo
Business response:
Thank you for your guest feedback and we apologize for any inconvenience.
MUCHA ESPERA EN AEROPUERTO Y NUNCA LLEGARON POR MI QUE QUEDARON DE IR POR MI AL AEROPUERTO, ESTUVE ESPOERANDO 2.30 HRAS, HABLE VARIAS VECESD Y QUE YA HABIAN SALIDO Y NUNCA LLEGARON. TUVE QUE PAGAR UN TAXI PARA QWUE ME LLEVARA AL HOTEL DESPUES DE 2;30 HRS DE ESPERAR Y NI ME HICIERON LA DEVOLUCION DEL TAXI QUE PAGUE. LA HABITACION Y DESAYUNO
Business response:
Thank you for your comments. We appreciate the guest feedback. We apologize for the inconvenience of waiting for shuttle.
Fair
the desk clerk Delish first told me should couldn’t change my room because it was booked through a third party. then she they didn’t have room I requested from Booking.com, Wyndham, and the front desk at the hotel. I am handicapped and requested a room near the check in. I did not request a handicapped room. they had us in room 229 - ten rooms down the floor from the elevator and handicapped. I was unable to walk that distance. it was close to DFW.
Business response:
Thank you for your feedback!
Disappointing
They don't take responsibility for their mistakes. I don't recommend it. They were supposed to provide shuttle service but I called more than 20 times for more than 1 hour and no reply. I called the customer service of La Quinta chain of hotels and they tried to Contact the facility or a manager from the facility but no reply either. Then, the guy from customer service told me to take an Uber and that I would be reimbursed when I arrive at the hotel but they were rude and they didnt. The manager kept saying they wouldn't do ... read more
Business response:
Thank you for your comments. We appreciate the feedback. We are sorry we were not able to provide shuttle service for you.
Fair Exercise equipment was almost all broken Location
Business response:
Thank you for your comments. We appreciate the feedback!
Frequently asked questions about La Quinta Inn & Suites Dallas DFW Airport North
How is La Quinta Inn & Suites Dallas DFW Airport North rated?
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,861 reviews.
When is La Quinta Inn & Suites Dallas DFW Airport North open?
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open tomorrow at 12:00 p.m.