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La Quinta Inn & Suites Dallas Grand Prairie South
- Hotels
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
On One of the 3 rooms had mold in one of the showers It was nice
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta Dallas Grand Prairie South. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
I won’t be booking there again Bed was uncomfortable The size of the room
For $105 a night, I expect more. The hallways smelled like wet dog. The ice machine on my floor didnt work I had to go to the first floor to get ice. I didnt bring my own hair dryer because I knew the hotel had one but It didnt work. There were loud banging noices all night long. It kind of sounded like someone next door was hanging pictures. It was just horrible. I got no sleep. The staff was very friendly and the location was good.
Business response:
Thanks for taking the time to write about your experiences at our Dallas Grand Prairie South La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
Would not choose this hotel again. The room had a very musky smell. Had to sleep with a shirt over my nose all night. I don't think they've ever changed the AC filter. The hotel was under construction. On/off for dinner was not easily accessible due to one-way service road.
Business response:
I’ve received your review of La Quinta Dallas Grand Prairie South. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Okay I had to switch rooms because it had a wet moldy smell. It was a great spot for where I had to be.
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta Dallas Grand Prairie South. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.
Fun and relaxing. There was an instance where we were doing some work in our room for our jobs so we had the do not disturb sign on. When I called down to the front desk I asked if it was still possible to have someone come change the sheets and towels and they said yes because the cleaning staff was still there and that he would tell them. We left and came back to find that it was not done so I called back down and a different person answered the phone and said that unfortunately all the cleaning staff has left and that she... read more
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta Dallas Grand Prairie South. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
Very Poor After checking in my family and I went to target to shop. I called back to the Hotel to check tosee if they had a microwave in my room and I was asked what room are you in and I told her 303, she stated The fire department is trying to get in your room and that the panel is saying there's smoke coming out of your room. I said but I'm not even there I'm at target she said the fire department needs toenter your room. I told Denise, oh please go in and check if there's smoke. when I came back to the hotel my room door... read more
La Qunita Grand Prairie South Not Great Do away with the 24 hour cancellation notice. Emergencies do not always occur at the convenience of a hotel booking. We will not be returning to this or any other La Quinta in the future. Very poor policy. The front desk staff was friendly and attempted to help us sell a room that we did not need due to a family emergency that occurred that same morning. The parking spaces were nice.
Was not worth the splurge. Terrible lumpy pillows. Strong mildew smell the whole time there. Was told to run the air conditioner which did nothing. No hot water on Friday for hours and had to get ready for an event. Mediocre breakfast,. No oatmeal? Nothing healthy. First day I was lucky, grabbed a banana. Random apples, that's it for fruit. There was one young man when I checked out on Saturday who seemed vested in the property. Most helpful employee of any I came across there. The rest seemed disinterested in being there. T... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.