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La Quinta Inn & Suites Dallas Grand Prairie South
- Hotels
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay The elevator was out of order. I had to walk up 3 flights of stairs to get to my room and when I made it to my room the A/C wasn't working and the ice machine was out of order. The location was the only thing I liked about this hotel.
Poor Nothing No
Business response:
Thanks for the feedback and have a wonderful summer.
Okay The elevator was not working and hadn't been since last Friiday. Notification of this would have been nice. Also they charge for pets. This information is not on booking.com. Sleeping.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas Grand Prairie South. We apologize for the inconvenience, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the elevator problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will g... read more
I couldn’t check in I couldn’t check in I couldn’t check in
Business response:
Sorry to hear you were not able to checkin, we hope that in your travels conceder us again.
Fair
Okay Sofa bed was nothing but springs and they refused to change the mattress of offer resolutions. They charged me twice for the room. There was no shower curtain in the bathroom. Breakfast buffer
Business response:
Sorry for your inconvenience of having to move twice. My apologies and hope you give us the opportunity to show you we always strive for the best. Hope to see you back soon!
It was lower quality than other La Quinta Inns I have stayed at. The beds were uncomfortable, the sheets were stained so we had to ask to have them change them for new ones, as well as the phone in the room was in poor shape. The staff was very helpful and the room was overrall nice, and when we had a problem they gave us a discount in order to make up for it.
Business response:
Thank you for taking the time to give us a review and making a bad situation in to a good one. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
Very Poor The breakfast was not well stocked. Was not laid out well and there was not adequate seating for guests. Coffee ran out. Orange juice ran out. Person working was running around obviously not keeping up. Computer station had no chairs. Not enough parking. And nothing within walking ddistance Bed was ok but i was not sure linens were clean.
Business response:
I’ve received your review of La Quinta Dallas Grand Prairie South. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Fair I hated that you could here the elevators. and my room was almost perfect until the shower had hair all over it from a previous guest. nice spacious room
Business response:
Thank you for taking the time to tell us about your experience at La Quinta by Wyndham Dallas Grand Prairie South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you ... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.