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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair I didn’t like how people were at the pool smoking weed and drinking while children were there. In the pool until 1 am and very rude and making really big messes couldn’t sit no where and waited until some people left and no room at all. I like how clean the rooms were and the space.
Business response:
Thank you for your recent stay and sharing your feedback with us. Our staff works hard to ensure each of our guests have the best stay possible and I assure you we addressed this issue so that it does not continue to happen moving forward. I apologize it took so long for us to handle it this past weekend and we will work on providing a better environment for our future guests.
Fair
Disappointing
Expensive even for a Jacuzzi suite, noisy, need to improve lighting in room Noise, building is cheaply constructed and has thin walls that don't block out sound from hall and adjoining rooms. Lighting in room was horrible cold white bulbs (this is easy to fix). Bathroom had no ventilation Good location along IH-20, comfortable bed
Business response:
Thank you for sharing your feedback with us. I apologize we failed to exceed your expectations, and will utilize your feedback to improve the services for our future guests. Hopefully we'll have the opportunity to serve you again in the future, and apologize again.
Everything was good until we was disgusted with the sink and the shower The shower in the room and sink under the rim Nbr the faucet had mold and when I told staff they did nothing. Couldn’t touch the mildewed shower wall while using it. To me that was a deal breaker but was to tired to deal with it any further. Lobby was nice and clean. Breakfast was amazing
Business response:
Thank you for sharing your experience of your recent stay with us. I apologize that we failed to exceed your expectations, and appreciate you bringing these items to our attention. We will ensure these issues are addressed so our future guests can have a more enjoyable experience.
Despite good location I will not be staying here again I had thought I had booked a different location that I have stayed many times and always enjoyed so this La Quinta location was disappointing, to say the least. The thermostat on the wall did not seem to actually control the air, the bathroom only had a bright light that surrounded the mirror that made a sound when it was on. There was no fan in the bathroom either so it quickly got too warm if we took a hot shower. The shower walls seemed to have mildew in the groat and... read more
Business response:
Thank you for sharing your experience of your recent stay with us. Our staff works hard to ensure each guest has the best possible experience and I apologize we failed to exceed your expectations. I will ensure your concerns are addressed so that our future guests have a better experience, thank you again.
Disappointing The shower didn’t work properly, the pillows and bed comforter were not fluffy at all, they felt very old and lumpy. The staff was really nice.
Business response:
Thank you for sharing your experience with us. I apologize we failed to meet your expectations and appreciate you reporting these issues so that we can improve the services we provide our future guests! Thank you again and we hope to have the opportunity to serve you again in the future.
It was comfortable but not sure if I would stay again. Shower had a leak and was not a fan of the breakfast buffet. The location to activites.
Business response:
Thank you for sharing your experience of your recent stay with us. I am disappointed we did not have the opportunity to correct the problems with your room during your stay with us. We hope to have the opportunity to serve you again in the future!
Fair Had to have room changed first room door looked as if the door was not able to fully close. Bed was not made up after first night stay. Location
Business response:
I apologize your experience was less than satisfactory. We appreciate your feedback and will use it to improve our services for future guests.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.