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La Quinta Inn & Suites Dallas Grand Prairie South
- Hotels
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
okay the room was not clean at all. the furniture was old. i even found a cockroach in the bathroom. spacious rooms with a bunch of amenities
Business response:
Dear Wahaj, Thank you for leaving us with your feedback. Please accept my sincerest apologies for the cleanliness of your room. Rest assured, this is far from our standard and we will work hard to ensure that this doesn't happen to any of our future guests. We hope that next time you're in our area you'll consider coming to see us again and giving us another chance!
avrei preferito che pulissero la stanza e il bagno tutti i giorni Rifanno le camere solo il lunedì e il venerdì gli altri giorni ci si deve preoccupare di portare fuori l'immondizia, cambiare le salviette, procurarsi la carta igenica e come se non bastasse la lavatrice e la asciugatrice non funzionano. siamo rimasti 6 notti e ho dovuto lavare i vestiti nel lavandino Pessimo la posizione, avere il Supermercato raggiungibile a piedi
Business response:
Dear Emilio, Thank you for leaving us with your feedback. We here at La Quinta Grand Prairie South always strive to exceed our guests expectations, and I'm sorry to hear that we did not exceed yours. We hope that next time you're in our area you'll come give us another opportunity to blow you away!
Fair
Fair Quite a few towels were full of hair and looked unclean. Towels had a lot of lent on them. Went downstairs to buy a soda, front desk staff stared as if I was going to steal something (didn't greet me either) Great location
Business response:
Dear Tave, Thank you for leaving us with this feedback. I'm pleased to hear that you enjoyed our location. I'm sorry however to hear about your experience with the linens and the Front Desk Agent. Let me assure you that neither of these examples are our standard here at La Quinta Grand Prairie South. I will surely be sitting down with both my Housekeeping & Front Desk Staff and ensuring that we correct these issues in the future. Again, allow me to apologize for your poor experience. I hope that the next time you're in our a... read more
bring your own bedding from home or stop by walmart on the way if you need a blanket sheets were not provided, no blankets. We slept under an emergency blanket since the hotel couldn't provide proper bedding. Some staff were unconcerned, one called me a liar several times. Mattress was filthy and stained. Some staff was friendly and outgoing.
Awful experience. The staff. Nothing.
horrible communication they cancelled our reservations and we never received any emails or phone call from them. we showed up only to be then that our reservation was cancelled and that they were fully booked. the staff member seemed annoyed we had even showed up. wound up paying $200 more to stay at a different hotel. nothing
Fair Outdated…dirty looking
Fair I've stayed here several times and I love the location but some of the rooms have poor plumbing and are in need of an upgrade . The staff is always friendly and try very hard to accommodate you. When they get it right, it's right but when they get it wrong, it's definitely wrong...
Business response:
Dear Katrina, Thank you for leaving us with your review. Thank you so much for your words about our friendly, hard working staff. I'm sorry to hear that you seem to have had issues in your rooms with our plumbing. We will certainly take this review into consideration and investigate the issues you've presented. Thank you again for your review and we look forward to seeing you next time you're in our area!
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,789 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.