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La Quinta Inn & Suites Denver Boulder - Louisville
- Hospitality
- Louisville, CO
About this business
Location details
902 Dillon Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor t was ran down, old and dirty. My room had about 20 bugs by the window and I had to change rooms, but the hotel was fully booked and I ended up leaving for another hotel.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Bad
Terrible - I will be contacting the general manager and booking customer service There were bugs in the room , they sent us to another room but would not refund my money for the night - the tv didn’t work properly and the bathroom Light was out Location
Business response:
Hello Scott, We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Run down and dirty . 3 days and no one cleaned the room. We had to go and get towels from reception . The toilet did not flush properly, there was dry blood on the face cloth and the bed and bedding g old and uncomfortable. Location was ok
Business response:
Hello Debbie, We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
correct Déjeuner médiocre Bien situé
Business response:
Jerome, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville.
Disappointing fire alarm woke the building up at 3 am had to stand out in the cold parking lot for an hour+ not cool
Business response:
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Very Poor I had booked several nights using booking.com but was not needing or going to stay the last night. I called the booking.com staff as well as the hotel staff and was told I'd be given a refund if I check out before 11 am. I checked out at 7 am on October 1st, 1 day earlier than the paid reservation which was through the morning of October 2nd. I have not received a refund. Neither booking.com or the hotel staff was able to give me an answer saying to contact the other for resolution. I would not use booking.com or s... read more
Business response:
Calab, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
I would say poorly run but the employees try to accommodate. TV didn’t work…moved room which wasn’t a big deal and handled very well. No breakfast due to non arrival of food delivery! Only breakfast available was some cereal…not even any tea! Lots of rooms available
Business response:
Your feedback is very important to us, and I am saddened to hear that your TV didn't work and that you lost breakfast because our problems with the delivery. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
Bad
Frequently asked questions about La Quinta Inn & Suites Denver Boulder - Louisville
How is La Quinta Inn & Suites Denver Boulder - Louisville rated?
La Quinta Inn & Suites Denver Boulder - Louisville has a 3.9 star rating with 4,602 reviews.
When is La Quinta Inn & Suites Denver Boulder - Louisville open?
La Quinta Inn & Suites Denver Boulder - Louisville is closed now. It will open at 12:00 p.m.