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La Quinta Inn & Suites Denver Boulder - Louisville
- Hospitality
- Louisville, CO
About this business
Location details
902 Dillon Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Since we were not compensated in any way, we will not be staying at La Quinta hotels again. We were wakened by the fire alarm at 3:45am. All the guests had to evacuate the hotel until the fire department arrived at declared it safe. We were out of our rooms for more than one hour. We asked for some type of compensation, and were told the problem was a guest smoking in the room and it wasn't their fault. We also overheard that this has happened before at one of your hotels.
Business response:
Hello Nancy, We are sorry that you had to live the unfortunate experience we had where another guest started the fire alarm, unfortunately we give instructions and let our guests know that we are a smoke free property but some people do not follow the rules. Leaving the situation out of our control, our fire system is for the safety of our guests and our employees, we are very sorry for the inconvenience this caused you, thank you for your understanding.
Eh. The night person was extremely rude. The shower didn’t drain and there was a ball team checked in. The ball team was not the issue but there was not enough breakfast for the number of people. It was close to our destination.
Business response:
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
No volvería jamás allí El baño sucio con alas de cucarachas debajo de mueble de lavamanos , esquinas sucias , alfombra con olor a sucio , camas con sábanas gastadas y mal puestas , la pintura deficiente. Nada
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
I didn’t feel safe After I got to my room, I got undressed and laid down. I had locked the door and used both locks. As I was falling asleep, someone opened the door. They couldn’t open it all the way because I had used the flip lock. I tried calling the front desk but the phone in the room had no dial tone so I had to use my cell phone. The person who answered just said opps my mistake. I didn’t sleep well after that and checked out early I left before breakfast was served,
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Probably won’t stay at another La Quinta After I got to my room, I got undressed and laid down, about 5 min later, someone tried to open my door. The only thing that stopped them was the extra lock barring the door from opening completely. I tried to call the desk, the landline in the room did not work, I called from my cell phone. The person at the desk said it was his fault, he didn’t realize that the room had been assigned to me and gave someone else a key to the room. All the desk said was oops - sorry I left before brea... read more
Business response:
Hello Stephen, Thank you for taking the time and leave your feedback. Your feedback is very important to us, and I am saddened to hear that your experience don't meet the expectations Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
Place was dirty (hundreds of cigarette butts, bathroom floor wasn’t cleaned). Overall, probably would not choose this p Front desk was always unattended and when she showed up, was less than friendly. I felt like I was bothering her to even ask for something Value was ok
Business response:
Your feedback is very important to us, and I am saddened to hear that front desk agent was not friendly. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Overall the hotel is great to stay at but the front desk is hateful The front desk staff The front staff people are never friendly always have a look of why am I even here being bothered
Business response:
Hello Mattingley, Your feedback is very important to us, and I am saddened to hear that front desk wasn't friendly Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
Wedding Didn't sleep. Matress was like laying in soft quick sand. I sleep in chairs Breakfast good
Business response:
Hello Keith, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Excellent location, no frills in any sense Mediocre room/bathroom, etc. I expected a little more for the price but generally we got what we paid for. Great location and employees
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. It is always a pleasure to receive positive feedback.
Frequently asked questions about La Quinta Inn & Suites Denver Boulder - Louisville
How is La Quinta Inn & Suites Denver Boulder - Louisville rated?
La Quinta Inn & Suites Denver Boulder - Louisville has a 3.9 star rating with 4,602 reviews.
When is La Quinta Inn & Suites Denver Boulder - Louisville open?
La Quinta Inn & Suites Denver Boulder - Louisville is closed now. It will open at 12:00 p.m.