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La Quinta Inn & Suites Denver Boulder - Louisville
- Hospitality
- Louisville, CO
About this business
Location details
902 Dillon Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Please have your pool maintained and toilet did not flush and we had to move to another room The hot breakfast The pool was green and could not enjoy the amenities after traveling a few days. We were looking forward to swimming. It was green.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
It was lousy. They charge for pets every night but only clean the room every three days. No new towels or amenities. We had to evacuate from our home due to wildfire. When we were able to go home we had only been there one night which was fully paid. We told them as soon as we knew we could go home but they would not give us any refund. They lied and said they wouldn’t have time to clean the room for a new guest. We spoke to the housekeeper who was working in our hallway all morning and he said he could absolutely clean it b... read more
Business response:
Hello Karyn, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately there are situations were we cant make a refund if you check our after 11:00 and you actually leave the room at 3:00pm so it counts as one night. We are sorry for the inconvenience this causes you. We appreciate the time you took to share your concerns.
VERY unpleasant experience stay. The whole complex had only two entry doors with elevators to 2nd floor - the main entrance and back. The key card to the back door did not open it. I had to walk 43 rooms from the main entrance to get to our room (#243) - 3 times. No plastic or coffee cups in the room and only 1 regular and 1 decaf coffee pack. I called the front desk and it was busy (no one was on duty!). I had to walk to the front desk to get them, they would not deliver, short of staff, I guess :( The AC only worked on "co... read more
Business response:
Hello Gary, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and ... read more
Rude, Dirty, and Unsafe. Very rude front desk staff! There was hair everywhere, in our beds, doors knobs to bathroom and all over the tub floor. Didn't feel safe at all because all the outside doors that are supposed to be locked with room key entry, always had rocks in them to keep them open, including the fire escape door in the back stairway. The toilet seat was too small for the toilet, so that was disgusting.
Business response:
Hello Bradley, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, ... read more
Fair Problem with the elevator. NO housekeeping services problems getting towels overal not very friendly
Business response:
Hello Michael, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Disappointing
Bad The night staff were not very friendly when we asked questions. The elevator was very dirty with stuff spilled on the floor every day. Staff were not friendly when we asked for queen size beds instead of double and wouldn't have answers for a cot. Breakfast was okay
Business response:
Thank you for taking the time to rate your stay with us!
Never again. Adrienne at front desk is rude and lectured me on arrival. Breakfast selection is pathetic, I skipped it.
Business response:
Hello Philio, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Terrible The room was very dirty. The commode had not been cleaned. There were stains inside the bowl and urine at the bottom of the toilet. There were pubic hairs also on the toilet. We complained to the front desk that the room was dirty, and they offered us another room, which was also dirty. The carpet was stained. The pool was also dirty. We were tired from travel and decided to just go to bed. When pulling down the comforter, we noticed there were no sheets. We had to leave the room to go ask the front desk for sheets.... read more
Business response:
Dear Conrad Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that Housekeeping did not meet your expectations, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we c... read more
Frequently asked questions about La Quinta Inn & Suites Denver Boulder - Louisville
How is La Quinta Inn & Suites Denver Boulder - Louisville rated?
La Quinta Inn & Suites Denver Boulder - Louisville has a 3.9 star rating with 4,602 reviews.
When is La Quinta Inn & Suites Denver Boulder - Louisville open?
La Quinta Inn & Suites Denver Boulder - Louisville is closed now. It will open at 12:00 p.m.