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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hospitality
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I’m very upset with the front desk person working on 9/2/2023 @11pm He let us wait for no reason He is very slow he doesn’t know what he’s doing in the computer & he told us that we have to pay more bcz we booked hotel through Expedia He made us call Expedia which made us wait for one hour Expedia told me it’s wrong I don’t have to pay more I went back to front desk this black young man help us & fixed everything in a flash but been tried from the flight & it took more than 1 hour to get to our room was very frustrating just... read more
Business response:
We apologize for the inconvenience. We will definitely address this issue with the front desk. Our sincere apologies.
Did not enjoy the smell of the dogs in the corridors also there was a roach in our room
Business response:
Thank you for taking the time to rate us. I apologize you encountered these issues during your stay with us.
Old building, elevator has expired inspection and bit scary
Business response:
Thank you for taking the time to provide feedback.We are currently under the permitting process with Broward County to replace both elevators. Unfortunately, there is a wait time for both permitting and for the vendor to receive all required material before starting the project.
The room was dirty and not cleanly. There was even cookies and wrappers in the AC units.
Business response:
We apologize for the inconvenience. We will definitely look into the situation. Thank you for your review.
Rooms are in bad repair. At least 3 with something broke (fridge, bath, hvac). sound insulation bad. need more than one person at desk. so.... bad rooms, bad service, bad setting.
Business response:
We do apologize for the inconvenience. Here at La Quinta we strive to make your experience good. We hope that next time we can make it right.
Hotel need to change the carpets in the rooms, it's dirty and smelly!! Fire alarm went off at 6am!! (false alarm) Breakfast was okay! Was not able to get anything even came down before 9am. La Quinta could do better!
Business response:
Oh No! I am so sorry to hear your stay was not up to standards. We are currently in the process of replacing all guest room carpets. Our customer's safety is our number one priority. I apologize the fire alarm went off during your stay with us, we were grateful to be properly cleared by the Plantation fire department .
Cv
Business response:
Thank you for taking the time to rate us.
It is near the mall which is good but hotel conditions was unsanitary
Business response:
Thank you for your review. Please let us know exactly what was unsatisfactory with your stay so we can make sure it doesn't happen again. Thank you
Couldn’t sleep fire alarm going off at 6a
Business response:
Oh no! So sorry this happened during your stay with us. Safety is our number one priority. We are glad everyone was safe and we were cleared by the fire department.
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.8 star rating with 8,307 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open tomorrow at 12:00 p.m.