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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hospitality
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
When we arrived the employee was on her phone and did not acknowledge I was there. I was not given instructions of the location of my room and when I attempted to enter one of the sided doors to the key pad was broken and had to walk around back to the main entrance to get to the elevator. I proceeded to go to my room and prepare the babies bed prior to bringing her up since she was sleeping. I returned to the vehicle and retrieve the rest if the luggage and my wife carried the baby to find that the elevator was broken and p... read more
Business response:
Thank you for taking the time to rate us. I apologize the fire alarm went off during your stay. I assure you this is not the "norm". Thank you for taking the time to provide feedback.
Check in sucked. Extra charges. Farthest highest room despite requesting a ground floor due to injury. Elevator broken.
Business response:
I apologize we were unable to fulfill your request of a first floor room. We do our very best to honor these types of request, however there are times availability does not allow. I'm also sorry the elevator went out during your stay with us. Thank you for taking the time to provide feedback.
Problem with the alarma sistem and the cleaning. And cockroach in my room.
Business response:
Thank you for taking the time to provide feedback. I am really sorry you experienced these issues during your stay with us.,
The fire alarm get triggered 2 times and we had evacuated the room at 1 am and 10 am on the same day without any problem in the building. The elevator is very old and one of them it was not working when I was leaving. All the carpet should to be changed also.
Business response:
I am so sorry this happened during your stay with us. Please know this is not the "norm" and we are taking action to ensure this does not happen again in the future.
Property needs to be renovated.
Business response:
Thank you for taking the time to provide feedback. I apologize we did not meet your expectations.
Key cards stop working multiple times.
Business response:
Sorry your key cards gave you trouble during your stay with us. Thank you for taking the time to let us know.
First of all, for the price they charge for a night's stay if we buy the conditions of the hotel, the truth is that they are stealing from people because they are terrible. The elevator did not work, we had to go up and down the stairs with all our luggage, the room had no comfort, I think the microwave was from the 18th century, the carpet reeked of humidity, and to top off the "breakfast" grab a muffin and go Because they didn't offer anything else. The poor lady in charge of breakfast, apologized to the guests, arguing th... read more
Hotel was outdated with peeling paint and old green/white tile. Location was good-only 20 minutes from cruise port.
Business response:
Thanks for the rating. I am sorry your room was not up to standard. I will be sure to share this feedback with our team to help us better improve where we fall short.
Area and security
Business response:
Thank you for taking the time to provide feedback. I apologize we did not meet your expectations
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.8 star rating with 8,163 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open at 12:00 p.m.