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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hospitality
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very disorganized hôtel they gave our room twice to other people. Once at 3 am someone open the door they had check us out not even apologizing staff terrible experience. Then they called us at 1pm saying we have to moved out of the room had to send my wife in a cab so she could organize the moved again staff didn’t care. We still had 10 days to stay but we check out
Business response:
We are very sorry to hear about the poor experiences you encountered. We will be sure to address these issue to prevent any future occurrences.
First I will say, the staff was courteous and friendly so my rating is not about them. The room we were given (233) had a very damaged door frame, actually looked as if it had been broken into, due to this our bolt lock did not work. Small ants or something similar were around desk, windows were so filthy on outside we could not see out of them, 2 of the 3 mornings we did not hot water in our showers. This was after the entire shower mechanism fell off it’s base and I had to carefully put it back together and not touch it. I... read more
Business response:
We are very sorry to hear about your experience. Please rest assure we will address the issue to prevent any future occurrences.
The carpers were disgusting, rooms smelled
Business response:
We apologize for the inconvenience. We are taking measures to change every carpet in the rooms.
My bed had bed bugs and sheets did not look clean
Business response:
We apologize for the inconvenience.
The person in charge of the breakfast setup was positively vindictive in her take down. Literally telling people it was closed that had just barely arrived and blocking even children from getting anything. When she did finally relent it was with the air of queen handing out crumbs.
Business response:
We apologize for the inconvenience during your stay. Rest assure we are taking measures to make sure this doesn't happen again. Thank you for your feedback.
El hotel esta falta de mantenimiento
Business response:
Lo siento q no conseguimos tener un retorno positivo en su estadia. Esperamos hacer mejor en la proxima. Gracias
I showed up at 10 o’clock at night and was told that there were no rooms. Expedia never contacted me. The hotel never contacted me. It was a terrible experience. I booked this from a month ago.
Business response:
We apologize for the inconvenience. We will address the problem internally and make sure it doesn't happen again.
Staff need customers service training.
Business response:
We apologize for the inconvenience. We will be looking into the situation. Thank you
Very far from beach and not good area
Business response:
We are sorry to hear you did not have a good stay.
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.8 star rating with 8,163 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open at 12:00 p.m.