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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hospitality
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
There is no hot water in the hotel dog barking all night rude staff horrible experience
Business response:
I'm sorry you had no hot water and you encountered staff members who were rude. I'm disappointed to hear about the staff members, as this is not acceptable. We did have emergency plumbers on site and the issue was resolved. Again, my apologies and thank you for your feedback
Rolling Loud weekend My original room was not available upon check in so I got booked in to a room with two double beds mind you it was a handicap room. My 15 yr old son was on one bed and my husband and I on the other. It smelled and wasn’t comfortable at all. Next day we got put in to our requested room Which also smelled and had no extra blankets for the sleeper sofa. Ants were piled out under neath the AC Unit and the window sill was filthy. Very disappointed with my overall experience and may think twice about staying t... read more
Business response:
I apologize your experience was not up to standard. Please know this is not the "norm". I will be sharing your comments with our staff to help us improve where we fall short. Thank you
The carpet was squishy wet in front of the Bathroom door. They did adjust price of room for that . However the electronic lock on the door was malfunctioning when you used the key card you had to shove hard on the door to get it open. Long black hairs were on the Bathroom floor. My wife is a Blond.
Business response:
Sorry about that! I will follow up and make sure this is corrected, you shouldn't have had that happen during your stay. Thanks for letting us know!
Not worth price Rooms should be cheaper like the quality of hotel. Wouldn't pay what I paid to stay here again. .
Business response:
I'm sorry to hear this, thanks for letting us know about your stay, we welcome all feedback from out guests to know where we fall short.
Old,outdated, needing repairs Old and outdated, AC did not work on arrival, tech came in and moldy and dirty, boiler pump went out and without hot water for 24 hrs. Front entrance floor is duct taped and automatic door broken. Online days pillowtop bed but that is not true, couch stained and ripped. Owner seriously needs to spend some $. Good location for food and shopping
Business response:
I'm so sorry this was your experience when you stayed here. Thanks for bringing this to our attention so we can fix it, we are always appreciative when our guests let us know how we can improve, we will do better next time!
Not the greatest hotel Pros: Location. near major streets and next to the Fountains mall. Cons: Needs more managerial supervision. Location: Very nice mall called the Fountains. Plenty of different restaurants near the hotel. Room was never vacuumed, sink was slow to drain, thermostat was turned down to 60 while we were out turning it into an icebox, stairs appeared to not be cleaned on a regular basis. To top off everything, from Monday Night to Tuesday Morning, we had no hot water at all. One night during our trip we could... read more
Business response:
Thanks for letting us know about that, we'll address this immediately I do apologize. Thanks for your review, we'll do better next time!
Kept awake for over 3 hours in the middle of the night as the desk person, security, and finally the police pounded, yelled and screamed at person in the room next to me trying to get her out. They did not succeed, and kept numerous customers awake for a very long time. When I complained, they did comp my room for the night, so good resolution, but not a good night. could have definitely been handled better...
Business response:
I'm terribly sorry about this! We'll do better next time, thanks for taking the time to tell us about this!
Business response:
Thank you for your review.
Mixed review I was charged twice for my stay. I am still waiting to have my debit account credited. We were there for a band competition so I had my daughter and 1 other girl. Our room had a king bed and couch bed where the girls wanted to sleep. The mattress on the couch had a blood stain. It took 3 times talking to the front desk to get something done. Finally got a roll away bed. The hot tub and pool were unavailable to use Saturday. On the positive side, the front desk staff were incredibly friendly.
Business response:
My apologies, I'll look into this immediately and get it taken care of thanks for letting us know! Thanks for staying at our hotel!
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.8 star rating with 8,308 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open tomorrow at 12:00 p.m.