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La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
- Hospitality
- Fort Worth, TX
About this business
Location details
3346 Forest Hill Cir, Fort Worth, TX, 76140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
They wouldn’t make up our bed. Breakfast was never ready. Hot tube wasn’t working.
DO NOT STAY HERE. They stole my card information! I started noticing weird transactions right after staying here. I know this because the transactions are from fort worth and I live in dallas. Plus when we stayed here there was screaming coming from the hallway.
Business response:
So sorry to hear about your recent experience but the way credit information works. Hotel has zero access to your cc info. Sorry for your thoughts thinking the hotel can steal cc info and start charging to your card.
Starting off, we were delayed checking in due to their computer system being down. Later, my family was giving key cards to an occupied room. Next, the tv, Wi-Fi, and phone was inoperable most of the day. Furthermore, the remote was broken along with window shades. We later went to the pool area to relax. There were no towels and the hot tub was seriously colder than the pool. The continental breakfast was bare throughout the meal. Lastly, the staff working the front desk could care less about my experience during my stay.
Business response:
Dear Kavan,Thank you for taking the time to share your experience with our hotel. We will be sure to further look into your concerns and address any findings immediately. We strive every day to provide our guests with a superior guest experience. We apologize if we fell short of that goal. We hope you will visit again soon.Sincerely, Hotel Manager
Well It was no refund reservation and when I got there the told me it be 100 deposited witch nothing was said when I booked the room so it came down to give up my last 100 or lose the first 100 it was supposed to be returned first thing it's been days andvall i was refunded was 9 so far out if the 100
Never again stay there
This place is a very old building clean but old, I had to ask the manager to change me out of my room do to the smell and the curtains falling apart.
This property is Terrible !! Terrible!! Prices are overrated .. They charged my card for a smoking fee that I'm currently in process of fighting to get back. The property is old !! The customer service is rude. There's no way I will book this hotel again. I'm still waiting on manager to call me. Breakfast was horrible. Cops was there due to fighting. Everyone outside smoking but charge my room because they smell smoke. Very rude
Frequently asked questions about La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
How is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX rated?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX has a 3.7 star rating with 2,133 reviews.
When is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX open?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX is closed now. It will open tomorrow at 12:00 p.m.