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La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
- Hospitality
- Fort Worth, TX
About this business
Location details
3346 Forest Hill Cir, Fort Worth, TX, 76140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible NASTY The door stuck the tub leaked the carpet was so nasty your feet stuck to it and left your feet black. The ac didn’t work and the smoke alarm goes off when taking a shower.
Business response:
I’ve received your review of La Quinta Ft. Worth - Forest Hill. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Nice hotel Very comfortable nice hotel most staff members are friendly there is just 1 kitchen attendant that is super rude, I’ve stayed at this hotel a few times. I recommend it!! the only down side is the bathroom shower courtains smell bad I think it’s time they replace them at this point and the tubs need a bit more attention.
Business response:
Thanks for taking the time to write about your experiences at our Ft. Worth - Forest Hill La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Jesus Manager
This was the nastiest hotel that I’ve ever stayed at. My wife and young sons decided to stay here for a family reunion. The first night, I spotted a roach in my 3 yr olds bed crawling towards him. The following morning, my son was playing on his bed and underneath the fitted sheet were disgusting stains that came from you could only imagine. The sheets had months worth of stains on them. We informed the on duty manager and they said sorry about that. Are you kidding me!!! Clean your property and your sheets throughly. Our sh... read more
Business response:
Thank you for telling us about your recent stay. We have ensured proper pest control measures as we know that Texas is more known for the intrusion of bugs during summer and rain We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our staff to prevent this from happening in the future. We hope you will consider staying with us again. Sincerely, General Manager.
When we got to our room after check in, we noticed that the curtains had mold on them and the room smelled like mold. We told the woman at the front offic, she didn’t apologize about it and just told us she could put us in another room. We went to our new room and the curtains in that room had mold on them as well. We told the woman at the front office again but she didn’t offer to put us in a different room or do anything about it. We paid over $100 for the room we shouldn’t have had to worry about mold.
Business response:
I’ve received your review of La Quinta Ft. Worth - Forest Hill. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Never again! Upfront, I actually stayed in many La Quinta hotels before last 5 years all around US, traveled with family a lot. But after this... I booked an payed 1 double queen more than a month earlier to make sure we have appropriate place to stay over the weekend, I knew this will be a busy weekend for hotels, we stayed in this hotel around same time last year. At arrival(~9 PM) the receptionist said they need to upgrade in lack of enough double queen room. BUT the room was on the ground floor, 1 king and one sofa (whic... read more
Business response:
I’ve received your review of La Quinta Ft. Worth - Forest Hill. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback, it will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
I was in room 224 and the people above us were very loud at 6am-7:30. We could hear every footstep and the roof would squeak very loudly every time they would walk on it. It was very annoying and prevent us to sleep and enjoy our stay.
Business response:
Thank you for your feedback. We apologize that you did not have an enjoyable stay with us. We hope you chose to stay with us in the near future to provide you with the best of service.
There was a ugly smell in one of the rooms. I told the front and they changed my room right away.
Business response:
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Ft. Worth - Forest Hill La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
Disappointed There was an issue with the fire alarm for an hour about midnight. I called a few days later to talk to the manager about the ordeal and he would not take my call, nor has he called me back. I have attempted several times to call and speak to him, however I have yet to get a hold of him. Very disappointing!!
Bad night Feb 10 2018 Bad sperience, could not sleep, alarm sistem sound, people fighting knoking doors, police arrive reset the alarm sistem, terrible staying at this hotel, to much noise thet night.
Frequently asked questions about La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
How is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX rated?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX has a 3.7 star rating with 2,108 reviews.
When is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX open?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX is closed now. It will open at 12:00 p.m.