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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
horrible un aceptable a refund it will the be at lease. very bad for families. at arrival they switch our rooms because tv it wasn’t working, next day in the morning for breakfast there was just cereal and not hot breakfast as they advertised making us to spend gor breakfast for my all family and I. Trying to get in touch with front desk “ they were never there they even put a sign saying they were busy helping on laundry room”. But the worst thing it was at night when my Family and I got to the hotel for rest, some guests w... read more
Business response:
Unfortunately this is absolutely false. Guest checked in and reported tv wasn’t working properly. We immediately addressed the problem and gave them a new room. We do offer continental breakfast and do not advertise a hot breakfast. The guest had over 7 people in one room which we overlooked and allowed. We pride ourselves on our family owned property and take great pride in our property
Fair There was a horrible smell in the room. Smelled of mold/mildew. Beds were way too soft.
Bad muy sucia y mucha humedad , el desayuno pésimo solo jugos y cereal nothing
Very Poor
Very Poor
DO NOT STAY HERE nothing DO NOT STAY HERE worst hotel I have ever stayed at. everything is broken no breakfast terrible they added more charges to my bill my daughter’s phone was hacked while using free Wi-Fi hotels in the third world are cleaner and nicer than this one
Business response:
This is a false review from a disgruntled guest. It’s impossible to hack another guests phone through our WI-FI. Nothing is broken. Continental breakfast is served daily. And we take great pride in the cleanliness of our property.
Had fun and like the Area of the Hotel Room smells and hair was in the restroom . And no remote control for the TV. Had to call the front desk for one. Only the location
It could be better The room smelled musky, the hallway as well. the smell in the room got better after running the AC for several hours. the AC unit struggle to keep up the the cooling. the bed was sinking in both sides. I weight 148 and my wife 145 and it was sinking in the sides. there was a dog barking for hours, we arrived the dog was barking, we left and the dog was barking. Great location and great staff. the staff were friendly and welcoming.
HORRIBLE CUSTOMER SERVICE!!!!! OVERCHARGED I am super upset, I liked the place. They just lost a returning customer. And unfortunately out of 130.00. Plus they charged me another fee o. Top of it with 30.00 So disappointing. Being called a lier. I would never allow that such thing. I have been staying same multiple places multiple times never had any issue. They were all booked up for memorial weekend horrible customer service from the owner. I would not recommend this place, they will find something charge you with. Unbelie... read more
Business response:
This is absolutely false. I, the Owner, spoke to this guest when they came to check in today as they had stayed over the wknd and did not pay their Pet Fee. It was not an error on any employees fault they didn’t pay their pet fee. They also left our suite with dog fesces all over room and sofa. It smelled horrible and had to be put out of service for 3 days to deep clean. It’s sad people will leave someone’s property in this manner and then try to blame the business. But it happens.
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,415 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open tomorrow at 12:00 p.m.