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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Fair
Get what you pay for. No Big Deal They didn't clean the room. Never really saw any staff. The entire hotel had a funny smell, but I'm guessing that was because they allow pets. The pool stayed open until 10 pm.
This place is terrible Everything!! Nothing was good we had to move from frist room because of the smell of cat urine and the second room smelled better but TV remote did not work put new batteries from front desk and they did not work. Had booked the hotel for two nights and wanted to check out after one night of hell the next morning and the lady a the desk could not speak English and could not check me out or print any kind of invoice. She had me leave my name and phone number so manager could call and never heard from th... read more
room was fair, but the TV remotes didn't work very well, dragging bags up and down stairs, really? busted elevator. Unbelievable! What breakfast? Mini muffins, bagels, cold cereal, coffee and orange juice. That's it? Might as well not even offer a breakfast. Note in the breakfast area taped to the wall says if you don't like the breakfast we offer, then go to a restaurant. Pathetic advice from a hotel.
Not happy Elevator was out of service. Had I known, I wouldn't have booked with this place. My husband recently had back surgery & we had to walk up 3 flight of stairs to get to our room since it was on the 3rd floor. We weren't offer a refund so we could book somewhere else, but was told we would have to pay a $50 deposit despite already paying for the room online. I will ever book with them again. Also, just something added. They did have breakfast, but not a hot breakfast. Just your basics. Decor was nice, up to date. Pla... read more
Business response:
Thank you for your feedback. We are happy you enjoyed our up to date and nice decor along with our clean property. We did have our new elevator being inspected on Saturday for 2 hours. We do apologize for that inconvenience. Thank you for staying with us and we hope to serve you again in the future.
Fair Elevator was out. I just had surgery and stairs was not on my agenda. Outage out for 2 days.
Fair
Management lacks customer service towards guests and staff. Our stayed was booked for 7/23/22 thru 7/28/22. The 1st night of our 6 night stay was horrible. Our entire trip was paid before we arrived. The room we were assigned smelled of mold, the carpet was soaking wet and the the bedding on both queen beds were wet down to the mattress. The receptionist came to the room immediately and verified this. She offered us dry linens, however with the mattress being wet, would make no difference. We asked to be moved to another roo... read more
Business response:
Thank you for your feedback. We apologize you did not enjoy your stay. We did address your concerns and complaints right away. We hope to have a chance to serve you again in the future.
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.