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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
The location was great but they did not inform us about the broken elevator when we called to confirm our room the air c The elevators were broken and they did not tell us that whenever I called to confirm my room. we asked for our bedsheets to be changed and the maid was rude to us world her eyes and slammed our door when she went to get the new bedsheets. The air conditioner hasn’t been cleaned since the place opened and the room was rather hot. The front seat lady that checked us in was very nice but the one that chef us ... read more
Business response:
Thank you for your feedback. We are updating our elevator and it has taken quite some time due to parts from Germany and chip shortage. We are having the process go as fast as is possible. We only have 2 possible floors to go to so we do apologize you had to use one flight of stairs. We are always happy to help with any belongings. Unfortunately we do not agree with your comments regarding our housekeeping. You were extremely rude to her to the point we felt it was actually a personal issue you were having with them. We will... read more
Male Lo staff non era mai presente in reception e una ragazza in particolare è stata davvero maleducata. La camera non è stata pulita, puzzava e ho trovato patatine fritte a terra pur non avendo mangiato in camera. La piscina non era in sicurezza ed era sporca (immondizie lasciate a bordo piscina per 3 giorni), colazione scarsa (non c'era nemmeno tutto ciò che era scritto nella lista della colazione appesa sulla parete della stanza della colazione). Pessimo soggiorno.non ci tornerei La larghezza della camera, il manager Serg... read more
Not that nice of and experience and the beds are so uncomfortable my back really hurt. When I got there the elevator was not working so we had to carry all our suitcases upstairs to our room. The breakfast was not good it offered no variety or selections not even fruit. We left our room the first day at 12:00 noon and returned at 7:00pm and it had not been cleaned. We called the front desk told them there was no explanation as to why. Then we needed towels an they said it would be 45 mins before we could get some and it was ... read more
Business response:
Thank you for your feedback. We are happy you enjoyed our location and appearance of the hotel. All mattresses are Serra pillow top. We understand some people like a former mattress we are sorry you didn’t enjoy them. We serve a free continental breakfast including varieties of cereals, breads, bagels, croissants, cream cheese, jellies, honey, oatmeal, grits, coffee, tea, milk and OJ. Housekeeping did come to your room that day to clean but you advised you didn’t want service at that time. Housekeeping left for the day at 3p... read more
If you need a place to sleep this would be it but there’s no cell or working wifi connection. Cellular connection was mostly impossible to get in the hotel- it was so bad that we couldn’t use our phones even to make calls, the TV channel was glitching and when we tried calling the front desk from the room phone it kept cutting in and out causing the receptionist to instruct us to come to the front desk for assistance. Hotel WIFI was almost nonexistent rendering it useless as well. Breakfast that was consist of bagels and cer... read more
Business response:
Thank you for your feedback. We are happy you enjoyed our great location, friendly staff, and parking. We do have the strongest signal available. Usually when a guest has an issue connecting its due to a firewall on their device. We are always happy to help with connecting. We serve a complimentary Continental breakfast that has a variety of cereals, breads, bagels, croissants, cream cheese, jellies, butter, honey, oatmeal, grits, coffee, hot tea, milk, and OJ. If you want a full hot breakfast there are many restaurants in t... read more
Disappointing Hotel and room smelled musty air conditioning did not work well Location was great for several sights and activities
Business response:
Thank you for your feedback. We are happy you enjoyed our great location. We will check your rooms AC right away and make sure it is working properly and or replace it. We thank you for staying with us and we hope to serve you again in the future.
I will say Matilda at the front desk was awesome and was very apologetic as was a gentleman that came up to fix the smok The elevator was not working and apparently it’s been broken down for several months. I’ve had knee replacement surgery so it was a problem going up and down. I feel they should have given us the option for a down stairs room or full refund. The sheets had hairs in them and I requested new sheets that I put on. location
No pleasure. The room had a bad ordor! Not what we expected
Fair elevator not working - tv had issues- location and nice friendly staff
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.