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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not a very good area to stay very dirty. The location and the smelly shower curtain. The bed was comfortable.
Business response:
We appreciate your feedback. It's great to hear that you found the bed comfortable. However, we regret learning about your concerns with the shower curtain. Our team always strives to provide a pleasant experience, so we'll certainly review this for improvements. We hope for an opportunity to better your experience in the future. Kucuk Bag Hotel Manager
Good After one month, still waiting for return of deposit, trying to reach them but no answer yet. Just a mistake or intentional scam? Location is good
Business response:
VickltorN, we're pleased to know that you appreciated our prime location. However, it comes to our attention that you've expressed concerns regarding the deposit return. We can assure you that it's standard procedure to return deposits as soon as possible. Any delay is certainly not intentional. Please reach out to us at Kucuk.bag@rebelhotelc.com for further assistance. Thank you for your patience and understanding. Kucuk Bag Hotel Manager
Very Poor The place was very old and not clean at all despite the pictures that showed a great a place
Business response:
Afsaneh, your feedback is appreciated. We regret hearing your recent stay fell short of expectations. The condition of the hotel is a priority and it's disheartening to hear you found it otherwise. Your comments will be taken into consideration as we continuously strive for improvement. Kucuk Bag Hotel Manager
Regular para el precio Habitación pequeña, me extraña que midiera los 20 m2 que se indicaba a la hora de la reserva. Se percibía vieja. Las ventanas no aislaban bien y entraba el ruido de los extractores de la calles. Teniendo en cuenta esto, el precio muy elevado. La ubicación fue lo mejor.
Business response:
David, es bueno saber que apreciaste la ubicación. En relación con sus inquietudes sobre el tamaño de la habitación y el ruido, nuestra administración revisa constantemente los comentarios de los huéspedes para garantizar que brindamos el mejor alojamiento posible. En cuanto a la impresión de la antigüedad de la habitación, exudamos cierto carácter intencionado y al mismo tiempo garantizamos que todas las comodidades sean modernas para la comodidad de los huéspedes. Además, el precio es algo que monitoreamos continuamente pa... read more
Fair
Fair
New York è sempre bellissima, prossimo viaggio in altra struttura. Abbiamo avuto una camera al secondo piano, assolutamente buia e senza alcuna vista. A peggiorare la situazione avevamo una finestra di un ufficio davanti a noi per cui abbiamo dovuto passare tutto il tempo con le tende sbarrate. Fare attenzione al facchino dell'hotel, avevo soggiornato anche l'anno scorso in questo hotel ed al check-out ci ha inseguito per farci accompagnare in aeroporto da una sua auto (alla fine ci era costato di piu' di quanto avremmo paga... read more
Business response:
Grazie per aver inviato il tuo feedback con noi, Giordano. Lavoriamo sempre il più duramente possibile per offrire la più piacevole delle visite ai nostri ospiti. Siamo spiacenti di apprendere che la tua esperienza con noi è stata tutt'altro che ideale. Condivideremo queste preoccupazioni con i membri appropriati del nostro team in modo da poter andare avanti. Speriamo che tu abbia intenzione di tornare presto con noi perché ci piacerebbe migliorare la tua opinione su di noi. Kucuk Bag Hotel Manager
Fair
Poor Otelde duş arızalıydı. Problemi çözemediler. Aynı gün oteli boşalttık fakat. Kimse bize paramızı iade etmedi. Otel booking bize mail atsın dedi. Booking biz mail attık dedi. Fakat kimse ilgilenmedi ve kalmadığımız tatilin parasını ödemiş olduk.
Business response:
Nihan, duşunla ilgili yaşadığın sıkıntıları ve sonrasında yaşadığın iletişim sorunlarını üzüntüyle duydum. Konukların en iyi deneyimi yaşamasının bizim için hayati önem taşıdığını ve bunun genel standartlarımızı yansıtmadığını lütfen anlayın. Geri ödeme, booking.com tarafından yapıldı. Geri ödemenin hesabınızda görünmesi için lütfen 7-10 iş günü bekleyin. Daha fazla yardıma ihtiyacınız olursa lütfen Kucuk.bag@rebelhotelco.com adresinden benimle iletişime geçin. Misafir memnuniyetine olan bağlılığımıza güvenerek gelecek ziyar... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,150 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.