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La Quinta Inn & Suites New Braunfels
- Hospitality
- New Braunfels, TX
About this business
Location details
365 Hwy 46 South, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Absolutely disapointing After asking twice if it was a handicap room, we were in a regular room with a tub. My husband NEEDS a walk in shower. The water was cold never even got close to warm. It was 10 at night and we hard worked hard all day loading things to move to Missouri City, TX. To late and to tired to change rooms. I have traveled many times for work and pleasure and I always stay at a La Quinta. Never again!!!!! The ONLY thing was our dog was welcome
Business response:
I apologize for the room and water issue. Our boilers are working great and we have not heard of any hot water issues at all. Might of just needed to run the water a bit. We will look into this.
Not worth it!! Went into our room and the restroom was not clean we had to clean it. The beds where dirty and we had to change out the sheets when ask for more sheets and blanket we were told we could only get one after we told them That the room was dirty. Someone threw up by our room and in the elevator we instructed staff about it and nothing happened the throw up stayed there til we checked out. I didnt like anything I will not be staying at that hotel again.
Fair
Bad
Very Poor 1.Road access was terrible 2.There got tub was not working. 3.No breakfast for the amount I paid 165.00 per night two nights. Staff was nice.
I WOULD RATHER STAY IN A HOMELESS CAMP. Most egregious misrepresentation of a property I've ever seen. It is not an "Inn and Suites;" it is the old, ratty La Quinta with a slight facelift (I thought these had been torn down). But the website shows stock photos of new properties, as if they were this one. Unbelievable. If you decide to stay here, bring your own cleaners for the stained and filthy bathrooms. And bring a security device for the door; it was disabled in our room. And you might want to pack some heat - it's in a ... read more
Business response:
We are sorry to hear you feel that way. We did renovate a couple years ago. The photos online are actual picture from our hotel, not "stock pictures". We are not in a rough part of town.
Bad No hot water couldn't even get a shower..not good..
A real tragedy. Everything, it’s filthy, the workers are horribly rude, the maids don’t clean the way they’re supposed too, and it’s all around a nightmare hotel. Don’t waste ur time or money. Well, idk where to even start.. booked this “hotel” online, as it seemed fabulous in the pics.. upon arrival I was quite iffy, the location is shady, police officers stay out in the parking lot because it’s a hobo druggy type area. Anyway checked in the hotel, the guy at the front desk started off some what nice, until I actually check... read more
Frequently asked questions about La Quinta Inn & Suites New Braunfels
How is La Quinta Inn & Suites New Braunfels rated?
La Quinta Inn & Suites New Braunfels has a 3.8 star rating with 2,402 reviews.
When is La Quinta Inn & Suites New Braunfels open?
La Quinta Inn & Suites New Braunfels is closed now. It will open tomorrow at 12:00 p.m.