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La Quinta Inn & Suites New Braunfels
- Hospitality
- New Braunfels, TX
About this business
Location details
365 Hwy 46 South, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Crap Staff was short and rude. Rooms were dirty and out dated. My boyfriend was judged and discriminated against when a hotel staff member asked him "where do you belong?" He was just sitting in the front of the hotel drinking his 40 and minding his own business. She was referring to his brown skin and red flag. Absolutely nothing.
Bad
Bad Way over priced for the value u get Nothing
Business response:
Sorry to hear you feel that way.
Poor
Bad
Will not stay here again! This hotel is run down. Broken door windows, broken locks, messed up ceilings, gross shower tile, and no hot breakfast. I understand the breakfast is a brown bag breakfast because of COVID but you should put that on your website. I paid an additional $20 for breakfast and I wouldn’t have had I known breakfast was a bag with a muffin and a bottle of water. I would like a refund for that Cold a/c
Incompetence at check-in followed by poorly maintained rooms I booked 2 rooms. At check-in, I was only given one room key, when I told reception there were 2 rooms booked there was confusion. I offered to provide the confirmation number, but I guess confirmation numbers don't work at La Quinta? The staff was totally incompetent. After explaining how transactions are conducted in human society, we finally got the key to the 2nd room that was already paid for.
Business response:
Sorry to hear about the confusion. Confirmation number you get when booking though booking.com are different from what is in our system.
Bad
Frequently asked questions about La Quinta Inn & Suites New Braunfels
How is La Quinta Inn & Suites New Braunfels rated?
La Quinta Inn & Suites New Braunfels has a 3.8 star rating with 2,402 reviews.
When is La Quinta Inn & Suites New Braunfels open?
La Quinta Inn & Suites New Braunfels is closed now. It will open tomorrow at 12:00 p.m.