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La Quinta Inn & Suites New Braunfels

3.8

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Location details

365 Hwy 46 South, New Braunfels, TX, 78130, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.82,402 reviews
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Anisa 
5 years ago

It was ok only thing I liked it was by the river Y’all had no breakfast but online it still says free breakfast could of at least gave us a discount 

Business response:

Due to Covid 19 we are not offering the buffet breakfast. We do have grab and go bags. It is stated when booking due to Covid 19 some amenities are not offered. We hope to offer more items with the safety of our guests in mind. 

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Amanda 
5 years ago

Would NOT recommend We picked this hotel because we didn't want to have to get up and go to a restaurant to eat. We were told we would have breakfast the next morning and NOPE. No breakfast. Our shower didn't have cold water so we couldn't take showers. The dogs next door were barking all night and the people upstairs were stomping around as well. Overnight staff was not helpful AT ALL. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. The only upside was that we had a bed to sleep in for the night! I had a place to sleep. That's al... read more

Business response:

We have signs posted that states we don't have the buffet breakfast and that we offer grab and go bags. We checked the water multiple times and the water does come out hot, warm and cold. Sorry you had these issues. We will look into them and get them corrected. 

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Carmela 
5 years ago

Won't comeback and I really wanted to I booked for a king suite was not available they gave me a room twice first one what's wrong second one shower did not work the other room that they gave me sink was clogged up and they say the accommodation they giving me was a free room if I knew that I wouldn't have never stayed I was trying my best to be patient and understanding but I guess this is why we can't then was charged till the 9th when I cked out on 6th so I had figured the manager was adjusting my amount but looks like no... read more

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Melinda 
5 years ago

Won’t be back!!! Poor handling of my bill I specifically ask how I wanted to bill.. they didn’t follow my instructions. The TV remote was not properly working n no body bothered to fix it.. I reported several times.. I also arrived early n explain to Vic I wanted a 1st floor room n when I returned at 3.00 the choices were only 1 room with the issue of the TV problem. 

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Anonymous 
5 years ago

Poor Nothing was open. No pool, gym, breakfast and we were not informed of that at the time of booking. Proximity to everything 

Andrea's profile image
Andrea 
5 years ago

Fair The traffic noise was irritating and made it hard to sleep Breakfast was good. Room was clean 

Victoria's profile image
Victoria 
5 years ago

Very Good 

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Kimberly 
5 years ago

Poor Fix all the plumbing in this place. Renovate, update carpets and fix noise issue. And buy some decent beds. Easy to find and get to. Staff was nice. Was clean until I turned air conditioner on then room covered in dusk. 

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Stephen 
5 years ago

ok Night clerk charged my debt card for 7 nights when I told her only for one night when I handed her my card. Took me three days to get the funds back. No Christmas decorations out at all 

Frequently asked questions about La Quinta Inn & Suites New Braunfels

How is La Quinta Inn & Suites New Braunfels rated?

La Quinta Inn & Suites New Braunfels has a 3.8 star rating with 2,402 reviews. 

When is La Quinta Inn & Suites New Braunfels open?

La Quinta Inn & Suites New Braunfels is closed now. It will open tomorrow at 12:00 p.m.