This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
the hotel website stated that the shuttle bus ran to the airport every 30 minutes. No mention of phoning the hotel when you landed. We waited 1 hour 40 mins!!! When I addressed this with the manager she stated that it stated on the website that people had to phone the hotel however could not find it when she looked for it. The hotel was dirty and needed upgrading,
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope t... read more
1. Doors didn’t lock properly so someone walked into my room in the middle of the night not once but twice. 2. Basic amenities are in desperate need of replacement. Towels were shredded and looked like old rags. Obvious stains on the floors, elevators and general surface areas. 3. Breakfast was meh.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope t... read more
smelly
Business response:
Thank you for your feedback, we will work on this issue.
Maintenance and cleaning was poor
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope t... read more
No shuttle pick up at the airport despite request by 48 hours in advance. Had to pay for a cab. No delayed checkout due to being overbooked. And no internet working for 4 hours.
Business response:
Thank you for your feedback
Called hotel when I got to shuttle pick up area at airport. She said 2Omin. Called after 30 said driver said we weren’t there. She said he’ll come back. Waited another 2 hours after calling several times. She said he came back 2nd time we weren’t there. When driver arrived, I asked him if he had been here and he said no. Got to hotel finally and toilet in room didn’t work so got another room and tv didn’t work. Took shower in am and no hot water. And staff didn’t apologize for my 2.5 hour wait to be picked up. Will be callin... read more
Business response:
Thank you for your feedback
Did not check. Pet dander issues with personal health. Manager said they would cancel with no service charge. Still waiting this morning.stayed at Fairfield / Marriot. Very nice no pets
Business response:
thank you for your feedback
First room not cleaned from prior guests. Second room key card didn't work. Third room had one bed. Reserved two beds, four adults. Two slept in bed, one in recliner and one on the floor after making several trips to the front desk for blankets and towels.
Business response:
Thank you for your feedback
Room key was t working. Alternate room offers was not similar with tarrible pull out sofa bed. No airport shuttle as mentioned on website.
Business response:
Thank you for your feedback
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,656 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.