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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Our room at La Quinta Inn, Orlando Airport North, made for a very negative experience. I was unable to take a shower because there was no hot water. The front desk personnel acknowledged that there were some “maintenance issues.” The bathtub had black mold around the tub and the shower faucet kept leaking. I had a headache and went to the front desk to purchase a bottle of Excederin and was unable to put chase it as the front desk staff person reported that he forgot how to ring up a purchase. He reported that he stopped wor... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope t... read more
Business response:
Thank you for staying with us.
Business response:
Thank you for staying with us.
Shuttle service from airport very slow/ called when we were ready for pick up and the attendant said “I’ll let the driver know”. Called back 40 mins later when shuttle still hadn’t shown and same attendant said again “I’ll let the driver know”. Paid for early check in and they sent us to a room that was dirty from previous guests- linen balled up on floor and trash everywhere. In the morning housekeeping came in loudly 45 mins before checkout asking why we were still there. Would not recommend
Business response:
Thank you for your feedback.
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Business response:
Thank you for staying with us.
DISSATISFIED GUEST There was an issue with the hot water. The elevator was unsteady and came to a stop on the floor abruptly. The room next to mine had the tv full blast at 3AM. I called the front desk and they NEVER showed up to that room, nor did they call/ask if my issues had been solved.
Business response:
thank you for your feedback
Asked for extra pillows they didn’t have any. Left message at front desk to clean my room when I came back was never cleaned times two days There was no hot water midday or evening. Had to wait till late in the evening to take a shower. When I approach the front desk with the hot water, problem was told it was because a lot of people shower in the mornings. It’s a hotel.
Business response:
Sorry for the inconvenience, we are working on correcting this issue.
I was charged $55 USD for having a room ready before the check in time. Most hotels have a room available to put your luggage in until your check in time. They said because I used a third party booking company. I was so mad. Also there wasn’t a plug in the bathroom sink. No paper and pen were left to use.
Business response:
We're very sorry to hear about your experience. We will work harder to make sure all guest's are happy. Thank you for the feedback
Poor service-Rundown
Business response:
We're very sorry to hear about your experience. We will strive harder to make sure our guest's are happy. Thank you for your feedback
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.8 star rating with 17,656 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.