This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
So, I checked in on Saturday, and on Wednesday nobody was cleaning my room. At Thursday morning I when to reception and asked to have my room cleaning. When I coming back at night, my room wasn’t clean, when out Friday morning again and coming back night, my room wasn’t cleaned again. When to reception and spoke to manager, he told me on Florida they only clean the room 4 days after check in and you have to asked for it. I did explain to him step by step and he acting like was my fault. I was just telling him, I asked to hav... read more
Business response:
we are sorry sir for the confusion with cleaning services. in our area we do not offer daily cleaning services. we clean every 3rd day upon request at this location and the cleaning services schedule is posted at our front desk and in the room for your convenience.
THE PHONE OIN THE ROOM DID NOT WORK(CALLED ABOUT IT 2 TIMES),HAD NO HAT WATER(NOT FIXED),AIR CONDITIONER ONLY COOLED ROOM TO 74 DEGREES,ALSO NOT FIXED.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope th... read more
Waited an hour for the shuttle. It took 45 minutes to list for the am shuttle. Front desk places you on hold as soon as they pick up the phone without notice. So disrespectful
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope th... read more
i could not sleep,i woke up with a headache,the air conditioner on the roof wont stop knocking,i told the receptionist,but no one helped,the other guest complained too,i had to go to work and drive feeling bad.I await for an answer or satisfaction from the hotel.Hector Marante.
Business response:
Thank you for your feedback.
I going to contact management regarding the filthiness broken leaking, bathroom faucet. Spots through out floor garbage running over. Staff needs to retrained very unprofessional.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope th... read more
the place was extremely dirty. the mattress was broken the comforter was dirty the staff were rude no one should stay in this hotel I had also asked for a wake up call and no one called me
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
Only elevator working was a long walk from.lobby. in my room, the lights have a wiring issue. They were either all on or all off.
Business response:
Thank you for staying with us.
Called to get information from front desk for an upcoming stay, was told to call back, and was hung up on twice. Called corporate 800 number. They also got hung up on. Got to the property next day, was filthy. Trash on floors, elevator is decrepit with no certification. Was in the room, a guy walked in with a key to my room. The front counter booked my room to the guy behind me with the same key. Dirty toilets. Horrible experience
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
This was kind of a disaster of a stay. The hotel was dirty, The air conditioner in the hallways did not function and it was hot and humid. The room had dust all over it, and there was minor mold in the shower. The laundry facitlities did not properly dry your clothes and i had to iron them dry for 3 hours of the stay. There was also mold residue in the shower. The continental breakfast was very cold and underwhelming. It was very dissapointing.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,233 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.