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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My flight was canceled, and La Quinta would not offer me a refund because I booked through Expedia and not with them directly.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.After, looking into your reservation, we are unable to process a refund.
The cost-benefit equation is not good for this property
Business response:
Thank you for staying with us.
The property is in need of a refresh. The room smelled like smoke. There was only decaf coffee in the room. The hallways are hot and humid (kinda understand this). The lady at the front desk that checked us in didn’t acknowledge us when we got there for a few minutes because she was chatting with guests that were sitting in the lobby waiting to leave. She didn’t smile or ask us to hang on and then during the check in she didn’t say much at all. Definitely would not stay here again.
Business response:
Erica, thank you for taking the time to tell us about your stay. This is definitely not acceptable behavior by our team member and I will certainly have this corrected.
I did not make a reservation here and did not stay but the hotel refused to cancel or refund so had to cancel my credit card. Horrible customer service. Will never stay at a la quinta!
Business response:
Kate, we are very sorry that you feel this way. A reservation was indeed made with your information and we were just working with our policies.
Ugly hotel, needs lot of maintenance…. The room smells a smoking. Tha carpet was wet because the air conditioner was leaking….. the elevator terrific….. did not like
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
The elevator didn’t work the pool was closed part of the time our key card had to be reset 6 times and we were in a room furthest from the front desk so a hike to reset the card. The noise level was awful paper thin walls awful stay
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope t... read more
There’s no shuttle service. And it’s impossible to get an Uber. Had to find another property.
Business response:
We are very sorry for this issue.
Transportation to/from airport was cut off at 10pm so had to find a taxi. The hotel room was dirty and the shower pressure was extremely bad. Would not recommend at all!
Business response:
April, thank you for staying with us. We are very sorry that you were not able to utilize the free shuttle service. The time for the shuttle is posted on the booking site. As far as the room cleanliness, we will work with our team to correct.
Old & dated. The room had a strange smell. Hallways & elevator poor. The bed was no firm, uncomfortable. Need I say more !!
Business response:
Thank you for your review. We will work on fixing these issues.
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,233 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.