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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room was very tired. Bathroom had some mold. The shower was not hot.
Business response:
Christine, we are very sorry that you were checked into a room like this. We have addressed these issues with out team to resolve.
Called from airport as i was told...lady told to stand in front of sign B3 which i did.So i got a shuttle that dropped me 20 min away. The shuttle did not bring me back to airport so i was stuck..Plz be more specific not just sign B3 maybe color of shuttle or something
Business response:
Thank you for your feedback!
We booked this hotel because of its proximity to the airport, but when we arrived at the airport, we had to wait for almost an hour for the hotel shuttle. Once it arrived, the van was filthy and rundown. Upon arrival at the hotel, the front desk staff was not very friendly. Once we got to the room, we found out the sofa bed had no bedding so we called the front desk and they dropped off a stack of sheets without offering to make the bed for us. The hotel itself is fairly clean and the rooms are fairly large, but we will not ... read more
Business response:
Flavio, thank you for sharing you experience with us. Please accept our sincerest apologies for extending this type of service to you. We are working with our team to remedy these issues.
I had high hopes for this property based on the reviews it’s received. Unfortunately there were many issues. First, they didn’t have a crib available for us which was a big issue traveling with a 5 month old. Then, the back door that has a sign on it about being locked 24/7 was clearly broken and unlocked all through the day and night. When we got to our room we noticed there were several yellow and brown stains on the bed sheets. We called to have new ones brought to the room, even saying we could put them on ourselves. Ins... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
Business response:
Thank you for staying with us.
I was mugged in the hall and the staff did not seem to understand. No security. no understaing and no help. A nothing we can do, attitude. I am out a $500.00 phone taken from me by a person in the hall on the way to the lobby. This purson went out of his way to run into me. Grabbed my phone and departed..
Business response:
Hello, we are very sorry that this happened on our property. Although we have never had security guards, we have never had any issue. Upon inquiry with the team members that we on site during your stay, no one has any knowledge of this issue. Our team is fully trained as what they need to do if such issues arise. Someone from the hotel will reach out to you to get more information.
Some maintenance issues...Stayed four nights and did not clean the room, which was fine but only left us 3 bath towels and a roll and a half of toilet paper. Asked for more at the desk and was told would take care of but didn't happen. Asked another team member the next day and got an additional roll of toilet paper. Had one tiny bar of soap and shampoo that didn't come close to covering two people for a five day - 4 night stay. Every night we came back the keys didn't work...they tried to blame on our phones but did not put... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
Dirty rooms
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Phone in 308 did not work the cord to the receiver was broke. Knob to shower fell off and water dripped all night.
Business response:
Thank you for your feedback we will work on correcting these issues.
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,233 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.