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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bien No habia shampoo y en la taza había cabello
Business response:
Hello Priscilla Stephanie, We apologize for any inconvenience you experienced, and we appreciate you bringing this to our attention. For any future concerns, please feel free to contact our management directly so we can address them promptly. Your feedback helps us improve our services.
Bad I had reserved a deluxe king room for my husband for his travel to work and he was given a handicap bedroom. Location
Business response:
Hello Yessenia, We apologize for any inconvenience caused during your stay. Our room assignments are based on availability at the time of check-in. Your feedback is valuable to us, and we will use it to improve our services. If you have any further concerns, please reach out to our management team directly. Thank you for sharing your experience with us.
Disappointing Unclean. 3 roaches in bathroom and two in bedroom. Location
Business response:
Hello Kaci, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our... read more
For me, the lack of cleanliness ruined my stay. I will not stay at a la Quinta again. Cleanliness is terrible at this hotel! Everything is dirty! The bed was so uncomfortable as well as the pillows and blankets. The front ladies were very sweet. Nothing else.
Business response:
Hello Stephanie, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding cleanliness and comfort. Our team will be informed to uphold our high standards. Thank you for recognizing our front desk staff, we will pass on your kind words.
Fair The room was disgustingly. The chair and one of the lamps were stained, I found a bug in the bathroom. Back door didn’t actually lock. The shower head has a lot of calcium built up so it didn’t work well. The staff was amazing! Very helpful and nice. Very personable and understanding. Bed was comfy. Plenty of parking. Security in the parking lot.
Business response:
Hello Erica, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed ... read more
Not pleasant at all Bad Costumer service ,the room smell a lot of humidity . Front desk lady not very helpful and bad costumer service .
Business response:
Hello Amada, We sincerely apologize for the inconvenience you faced and appreciate your feedback. Your comments will be shared with the team for improvement. We strive to ensure all guests have a pleasant stay. We hope you will consider staying with us again in the future.
Disappointing Bathroom Location
Business response:
Hello Sean, We appreciate your feedback regarding the bathroom and location. Your comments are valuable for our continuous improvement. Our team strives to enhance all aspects of our guests' experience. Thank you for sharing your thoughts with us.
Poor las instalaciónes y la alberca no estaba funcionando la ubicación
Business response:
Hello Armando, Lamentamos los inconvenientes que experimentó durante su estadía. Apreciamos sus comentarios y los llevaremos a la gerencia para su consideración. Esperamos tener la oportunidad de hospedarlo nuevamente en el futuro y brindarle una experiencia mejorada.
ok but could have been better room, bathroom door lock did not work, had to request towels, location
Business response:
Hello Nancy, We apologize for any inconvenience you experienced during your stay. We always strive to address concerns promptly, so we appreciate your feedback. Your comments will be shared with the team for further improvement. Should you have any future stays, please reach out to our management team directly so we can ensure your needs are met to the highest standard.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.