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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing It was not so clean that the price was so high with 3 stars.
Business response:
Hello Fatima, We appreciate your feedback and regret to hear that you felt the cleanliness did not meet your expectations. We strive to provide a comfortable stay for all our guests and take all comments seriously for future improvements. Your concerns have been noted for further review.
Fair Limpieza del hotel en general por dentro y por fuera. Y la falta de seguridad de su estacionamiento, ya que fuimos víctimas de ruptura de vidrio de nuestro auto y forzamiento en intento de robo de el automóvil Su olor era a croquetas de perro y orines de perros. Las camas muy cómodas
Business response:
Hello margarita, Lamentamos escuchar sobre su experiencia en nuestro hotel. Apreciamos sus comentarios sobre la limpieza y la seguridad, los transmitiremos al equipo correspondiente. Nos alegra saber que encontr├│ las camas c├│modas. Esperamos tener la oportunidad de recibirlo de nuevo en el futuro para mostrarle una mejor estancia.
Location was great, staff was friendly. Rooms need improvement AC was noisy, refrigerator was noisy Sheets had stains Shower control rod on tub spout was hard to move Location
Business response:
Hello Michael, We value your feedback and apologize for any inconvenience experienced during your stay. Our team will address these issues to ensure a more pleasant stay for our guests in the future. Thank you for bringing this to our attention.
Fair Hallways was hot. Paint and wallpaper missing or torn in Hallways. Roon needs updating. Mattress needs to be replaced. Uncomfortable. Staff was friendly. Nice lobby! Room was clean.
Business response:
Hello John, We appreciate your feedback on your recent stay with us. Our friendly staff takes pride in providing a clean environment, and we're glad you enjoyed our lobby. We'll share your comments about the hallway conditions with our team for review. Thank you for bringing this to our attention as we continue to strive for improvements for our guests' comfort.
Pésimo Todo, pésimo desayuno, el hotel huele feo a rata vieja, la higiene es deficiente. Hay moho en los muebles.
Business response:
Hello Valeria, Thank you for sharing your feedback. We take all comments seriously and will address this with our team. Our guests' comfort and satisfaction are our top priorities, and we strive to provide a pleasant stay for everyone.
Bad Hallway needed vacuuming, front entry door broken, towel hook in our room broken. Overall dirty appearance Location
Business response:
Hello Kimberly, We appreciate your feedback regarding the cleanliness and maintenance issues you encountered during your stay. Rest assured, we have forwarded your comments to our housekeeping and maintenance teams for review. Your input allows us to address areas needing improvement to enhance the guest experience.
Fair
We will not be back the next time we need to go to San Antonio for early morning travel from the airport Dirty room, bad air conditioning, uncomfortable mattress, smelled bad, semi rude people at front desk, broken ice machine, very unattractive exterior. Proximity to airport
Business response:
Hello Mark, Thank you for taking the time to provide your valuable feedback. We regret to hear about the challenges you experienced during your stay. We appreciate your comments and will address these concerns to maintain high standards for all our guests. Our team is constantly working to improve the guest experience. We hope you will consider staying with us again in the future.
Bad
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,099 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.