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La Quinta Inn & Suites Seattle Bellevue Kirkland
- Hospitality
- Kirkland, WA
About this business
Location details
10530 Northup Way, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Bellevue/Kirkland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to me... read more
Poor breskfast, hotel was very hot and sultry, bed was uncomfortable, need me vending machines.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Bellevue/Kirkland. I am sorry that your overall experience was not great; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did not have the best experience at this hotel. Please rest assured that we are taking the appropriate measures to address the problems such as the uncomfortable bed and the breakfast issues. Here at La Quinta Inns & Suites... read more
The room was not clean. I turned down the blankets and there was hair on the sheets.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Bellevue/Kirkland. I am sorry that your room was not cleaned properly; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your room was not cleaned properly. Please rest assured that we used your survey address the housekeeping problem with your room. We will make sure that this problem doesn't continue. We appreciate the time you took to share your ... read more
5 people only 3 towels provided. Request to bring more never fulfilled. Facility is very old. All renovation is just fresh coat of paint.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Bellevue/Kirkland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you never received your extra towels during your stay. Please rest assured that we are taking the appropriate measures to makes that all of our guests have the supplies they need after check-in. Here at La Quinta Inns ... read more
It would have been great if the trash of a former occupant had been removed. There is just something unattractive about remains of others feasting, used condoms and cleanups. Showing an entry level concern by staff would have made it a little better.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Bellevue/Kirkland. I am sorry about the issues that you experienced in your room; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had all these cleanliness issues with your room. Please rest assured that we are going to review this situation and will address these issues. Here at La Quinta Inns & Suites, we continuously strive to meet your nee... read more
.I am unable to give a review. I never got the opportunity to stay. My flight was cancelled and by the time I realized that I would not make it to Seattle until the following morning, it was too late to cancelled the hotel reservation. All that money wasted.
Business response:
First I am sorry that your flight was cancelled. Maybe you are not aware but we have a 6 pm of the day of arrival cancellation policy. We would be very glad to cancel your reservation before that time because we know that these types of issues do happen. We are sorry about your situation. In the future if you are unable to give a review on a hotel because you did not stay there please refrain from doing so. Our scores strongly affect both our reputation and our sales and we take pride and giving all of our customers the best... read more
You should take lessons from Holiday In Express. Their food is excellent. The food offered at the Kirkland facility was substandard. Staff were friendly and helpful, but in this exceptionally competitive market, you really need to upgrade your breakfast options.
Business response:
Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our corporate office to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us.
The in-room coffee cups leaked, and the same cups were replenished for the next day. While the coffee is awful in the rooms anyway, the cup situation was disastrous.
Business response:
Thanks for the review. We are very glad that your overall stay was good. We did recall all of those cups and got new ones for the rooms. We do look forward to seeing again whenever you are in the Bellevue/Kirkland area. Take care and see you again soon.
The bed sheet was smell quite sour and fridge was too cold my food was frozen the next day.
Business response:
Thanks for the review. We are very sorry that your fridge froze your food and that the bed sheets did not smell clean when you stay here. We look into both issues to make sure that they never happen again. . We do hope to see you again whenever you are in the Bellevue/Kirkland area. We want to show you the improvements that have been made because of your review.
Frequently asked questions about La Quinta Inn & Suites Seattle Bellevue Kirkland
How is La Quinta Inn & Suites Seattle Bellevue Kirkland rated?
La Quinta Inn & Suites Seattle Bellevue Kirkland has a 4 star rating with 2,352 reviews.
When is La Quinta Inn & Suites Seattle Bellevue Kirkland open?
La Quinta Inn & Suites Seattle Bellevue Kirkland is closed now. It will open at 12:00 p.m.