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La Quinta Inn & Suites Seattle Bellevue Kirkland
- Hospitality
- Kirkland, WA
About this business
Location details
10530 Northup Way, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I would have given a five stars but our shower didn’t drain the water correctly. So when you showered your legs were in like a foot of water! .. and our toilet got backed up. Front desk gave us a plunger and said maintenance wouldn’t be in till 8:30... honestly other than that fabulous little spot! Will be back.
Business response:
Thanks for the review. We are glad that your stay went well although we do apologize about the shower situation and the toilet issues. We look do look forward to seeing again whenever you are in the Bellevue/Kirkland area. Thanks again for staying at this La Quinta and always feel free to make this your home away from home.
Business response:
Dear Judy, I’ve received your review of La Quinta Seattle - Bellevue / Kirkland. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Location was tough/hidden. Parking was a nightmare. One guest parked their car/U-haul across about 5 spaces near front door forcing me to park in the far rear of the property late at night in the dark. MGT was clueless and did not contact this guest to relocate their trailer to empty spaces in the back. I felt unsafe where I parked. No valet area to properly unload my luggage.
Business response:
I’ve received your review of La Quinta Seattle - Bellevue / Kirkland. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! I am sorry that you were not able to feel comfortable parking in our parking area. We will reexamine the situation and go over it with all of our front desk agents so we can improve upon this situation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your t... read more
Staff was nice, alright breakfast, but room wasn't being cleaned for the 3 nights we stayed there.
Business response:
I’ve received your review of La Quinta Seattle - Bellevue / Kirkland. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! I very much apologize for the lack housekeeping that you experienced with your room. We have sent your survey down to the housekeeping department to address this issue so that doesn't happen again. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, a... read more
Dogs and pets in hotel were very intimidating. No longer will I stay in this motel.
Business response:
Dear Mike, I am sorry that you had issues with pets during your stay. Though I would love to have you continue to stay with us continuously, the La Quinta chain as a whole is well known for being a high quality pet friendly hotel chain. I am very sorry about any inconveniences that this philosophy causes.
I have stayed at this hotel in the past and I know it's only the La Quinta but....This time, walking into the lobby the whole place smelled like it had been cleaned with a sponge that had never been washed. Room smelled the same way. Hallways were very very dirty first day, vacuumed the secound, still smells bad. I am not very sensitive to things like bleach or soaps but the first night I woke up about 3am and my eyes were on fire! I think they must not have washed all the soap out of the pillow case? Don't think I will be s... read more
Business response:
Dear Dave, I’ve received your review of La Quinta Seattle - Bellevue / Kirkland. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! We will look into what into and what might have caused you to have an allergic reaction during stay so that it does not happen again. We will also pass along your survey to our housekeeping department as well so that we can improve from this situation. Rest assured your comments will be shared with our team, and it’s through comments suc... read more
I had a dog barking next to my room. I didn't know there were dogs in the rooms which I don't like.
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta Seattle - Bellevue / Kirkland. La Quinta is a very famous pet friendly nationwide hotel chain. However if you don't like pets near your we will do our best to try to keep your room away from room with pets in the future. Thanks again for your time, and we look forward to seeing you again soon.
Beds were not queen they were double and probably 20 yrs old
Business response:
Thank you for your comments. We welcome all constructive criticism. Your opinion and satisfaction is very important to us. At our property we only have queen and king beds as well as updated mattress from out recent renovation.Thank you again for sharing with us you comments.
Both beds had yellow body stains and one bed was fully made DIRTY, multiple man hairs throughout comforter and sheets. Candy and cookies on floor. Manager said they would take car of my bill but they still charged my over $100. Never ever stay again
Frequently asked questions about La Quinta Inn & Suites Seattle Bellevue Kirkland
How is La Quinta Inn & Suites Seattle Bellevue Kirkland rated?
La Quinta Inn & Suites Seattle Bellevue Kirkland has a 4 star rating with 2,352 reviews.
When is La Quinta Inn & Suites Seattle Bellevue Kirkland open?
La Quinta Inn & Suites Seattle Bellevue Kirkland is closed now. It will open at 12:00 p.m.