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La Quinta Inn & Suites Seattle Sea-Tac Airport
- Hospitality
- Seattle, WA
About this business
Location details
2824 S 188th St, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Booked a King bed. They gave us two doubles and said that what we booked until I showed them the conformation email. The beds are awful. The shower had a terrible leak that sprayed everywhere. They set up a shuttle quickly to take us and pick us up from dinner. Super nice!
Business response:
Thank you for your review. I am glad you enjoyed our fast and friendly shuttle service! I am sorry to hear that you did not enjoy our Serta pillow-top mattresses and am disappointed to hear that the shower was not working properly for your stay. I have informed our maintenance department about this so that it can be corrected. I do apologize about your experience. Thank you for staying with us, we appreciate you! ST - GM
Smokey rooms, bad service, yet comfy beds Despite being non-smoking, the hallways smelled of cigarette smoke and the scent was fairly strong in the room. We all woke up with scratchy throats and itchy eyes. It was advertised to have complimentary breakfast that was not actually provided. There was nobody at the front desk for quite a while when we were checking out. We found the attendant smoking cigarettes outside when we left with no inclination to greet us or check us out of our room. the beds were clean and comfortable. ... read more
Business response:
Thank you for your review. I am glad you enjoyed a clean and comfortable room, as well as our shower and location. I am sorry to hear that your stay was disturbed by a guest who refused to comply with our 100% non-smoking policy. We do pursue every complaint and I hope you let our front desk know so we could catch the offenders and have them removed from the hotel, as we do understand how much this can negatively affect our guests' stays. Thank you for staying with us, we appreciate you! ST - GM
Fair
What a dump What a dump....smelled like hotels used to smell back in the 70's smokey, dirty. Saw the room and immediately asked for a cancellation....avoid Location is about it
Business response:
Thank you for your review. I am saddened to see that you did not wish to stay with us. We are a 100% non-smoking hotel and pursue complaints of guests who violate our policy, as we know how much it disturbs our non-smoking guests. I do hope you'll consider us again in the future. Thank you, ST - GM
I don't know. Me senti muy ofendida cuando vi en mi estado de cuenta de el banco que me cobraron 6.00 dlls por cada soda de lata que compre. En ese momento ordene dos latas de la vending machine de sodas que esta en el sexto piso. Grrrr.... Tambien el cuarto que me toco, varias luces no estaban funcionando. Tambien pedi ayuda a la recepcionista para ordenar pizza y no quiso ayudarme, me dijo que me fuera a mi cuarto y usara el tel de ahi. Horror! La razon principal por la que decidi quedarme en este hotel fue porque esta muy... read more
Precio calidad no adecuado La habitación no estaba limpia , habían pelos en el baño, cómida de gato en la alfombra y dulces ubicación cerca del aeropuerto
Business response:
Thank you for your review. I am sorry to hear that your room was not pristine and do apologize. I will review this with our head housekeeper so we can speak with the person who cleaned your room to remind them that attention to detail is required. Thank you for staying with us, we appreciate you! ST - GM
Not up to the stay we had before didn't tell use hat the rooms weren't going to be cleaned due to covid, had to ask for towel and bed linen even vacuum the room. the staff supplied use the items but the length of stay (12 days) I would have only booked a few at the hotel. We were asked two nights be fore we were to check out to move to another room, unclear as to why we had to move. When checking the site before booking it had breakfast but no shuttle to airport. When arriving it was the true. rom ok
Business response:
Thank you for your review. I understand your disappointment in the limited service and halted complimentary amenities during this pandemic. We look forward to a future where we can return all our services to our guests in a safe and healthy manner. Thank you for staying with us, we appreciate you! ST - GM
It was ok! The transportation shuttle was not available when I arrived at the Seattle Airport.
Business response:
Thank you for your review. Our shuttle is currently running on limited service hours due to the pandemic, and I apologize if the hours did not fulfill your needs. I do hope that the remainder of your stay was good and that we'll see you here again soon! ST - GM
I won’t come back to this facility sorry! Cleanliness was disappointing. Location was convenient
Business response:
Thank you for your review. I am glad to hear your found us a convenient location for your stay. I am disappointed to hear that you found our cleanliness lacking and do apologize. We work hard to ensure that we have everything sanitized and fresh for our guests and will share your review with our housekeeping staff so they understand that attention to detail is important. Thank you for staying with us, we appreciate you! ST - GM
Frequently asked questions about La Quinta Inn & Suites Seattle Sea-Tac Airport
How is La Quinta Inn & Suites Seattle Sea-Tac Airport rated?
La Quinta Inn & Suites Seattle Sea-Tac Airport has a 3.6 star rating with 9,791 reviews.
When is La Quinta Inn & Suites Seattle Sea-Tac Airport open?
La Quinta Inn & Suites Seattle Sea-Tac Airport is closed now. It will open tomorrow at 12:00 p.m.