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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Creo que no volveré La habitación se veía sucia , abandonado , no funcionaba el aire acondicionado ni el teléfono . La atención del personal .
Business response:
Dear Julio, Thank you for your feedback. I’m very sorry to hear that your recent stay did not meet your expectations. What you described regarding the cleanliness and lack of functioning amenities is not acceptable, and I completely understand your frustration. We are currently reviewing these concerns with our maintenance and housekeeping teams to ensure this type of experience does not happen again. Your feedback helps us identify where we need to improve, and we truly appreciate you taking the time to share it. If you’re ... read more
Preis/Leistung stimmt nicht Völlig abgewohnt. Betten mehr als durchgelegen. Sauberkeit - Fehlanzeige mehr. kleine Tierchen im Bad gesehen
Business response:
Dear Ingo, Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of the room and the discomfort you experienced during your stay. What you described falls far below our standards, and we take your feedback seriously. Cleanliness and guest comfort are top priorities for us, and we are addressing the issues you've mentioned with our housekeeping and maintenance teams immediately. The presence of pests is completely unacceptable, and we are contacting pest control services to ensure th... read more
Mala Experiancia NO recomendado Hotel desastroso, viejo, sucio, con conecciones electricas defectuosas, me tomó la corriente al manipular el aire acondicionado e hizo un corte y no funcionó mas!! Camas malas, viejas, manchadas...horribles, cero descanso, queria salir arrancando!!! Y el baño mal aseado con pelos!!! Demasiado costoso para la mala experiencia! Para no alojarse más en ese lugar.-
Business response:
Dear Carla, We sincerely apologize for the experience you had during your recent stay. Your feedback is extremely important to us, and we're very sorry to hear about the cleanliness and maintenance issues you encountered. This is not the level of service or quality we aim to provide. Please know that we are actively addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made immediately. Your comments about the air conditioning and electrical concerns are especially alarming, and we ... read more
Disappointing Café da manhã péssimo Quarto bom
Business response:
Dear Luan, Thank you for taking the time to share your feedback. We're glad you enjoyed your room, but we're sorry to hear that breakfast didn’t meet your expectations. We’re always looking for ways to improve and appreciate your input—it helps us do better for future guests. We hope to have the opportunity to serve you again with an improved experience. Best regards, Hotel Management
hotel velho e mal conservado, não recomendo Hotel envelhecido, cheira mofo, limpeza deficiente Localização boa
Business response:
Dear Flavio, We appreciate your feedback and regret that your experience did not meet expectations. Your comments regarding the hotel's condition, cleanliness, and atmosphere are important to us, and we will be reviewing these concerns with our team. We strive to improve our guest experience and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Manager
La peor experiencia que he tenido Me cancelaron mi reserva sin previo aviso y el personal de counter bastante malcriado Nada
Business response:
Dear Jacqueline, We sincerely apologize for the inconvenience and frustration you experienced during your stay. We understand how upsetting it must have been to have your reservation canceled without prior notice, and we regret any miscommunication that may have occurred. Additionally, we are sorry if our front desk service did not meet your expectations, as guest satisfaction is very important to us. Please know that we take your feedback seriously and will address these concerns with our team to ensure a better experience ... read more
Fair
Bad
Bad There were roaches in the room....hotel smelled like mold....elevator made all kinds of noises maybe its time they get that serviced...my key card had to be reprogram twice because it just stopped working...bath towels felt like pure sandpaper against your sink
Business response:
Dear Martucci, We sincerely apologize for the experience you had during your stay. The issues you encountered—roaches, unpleasant odors, elevator concerns, and key card malfunctions—are unacceptable and not the standard we aim to uphold. We appreciate you bringing them to our attention, as guest feedback is essential in improving our services. Please know that we are addressing these concerns with our housekeeping and maintenance teams to ensure immediate corrective actions are taken. Your comfort and satisfaction are our pr... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,509 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.