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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not stay here, it is awful. Everything was filthy, I should have been paid to stay here. Awful stains, stenches, malfunctioning doors, broken elevator. The worst hotel experience ever.
Business response:
Hi We actually suggest you not return to our property. We work really hard to satisfy all our guest but some guest we really can not satisfy. Thanks for choosing La Quinta Inn and Suites by Wyndham Sawgrass
Razoável. Não gostei de nada. Café da manhã incluso, mas basicamente pão de forme e manteiga Hotel Velho, quarto cheirando mofo.
Business response:
Dear Silvia, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincerely... read more
Não recomendo Limpeza, quarto sujo e fedotento Localização próxima ao outlet
Business response:
Dear Di Cesar, Thank you for your feedback. We’re very sorry to hear that your experience with us did not meet expectations, particularly regarding cleanliness and room condition. Please know that your comments have been shared with our housekeeping team to ensure immediate corrective action is taken. We take cleanliness seriously and are committed to providing a comfortable and welcoming environment for all our guests. We understand your disappointment and appreciate you bringing these concerns to our attention. Should you ... read more
Péssima hospedagem Quarto horrível Nada. Péssimo hotel, muito sujo e fedorento
Business response:
Dear Junior, We’re truly sorry to hear about your experience and sincerely apologize that your stay did not meet expectations. Cleanliness and comfort are top priorities for us, and it’s clear we fell short during your visit. Your feedback has been shared with our housekeeping and maintenance teams so we can address these concerns immediately. We take comments like yours seriously and are committed to making improvements. If you're open to discussing your stay further, please feel free to contact us directly. We’d appreciate... read more
Mudaram para pior nesta hospedagem… Cobranca de pacotes pequenos (envelopes) pelo correio 3,00USD totalizando 39,00 USD cafe manha simples Nao limparam o quarto durante as tres noites que estive hospedado 🤢 Localizacao
Business response:
Dear Hermelino, Thank you for your honest feedback. I sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating it must have been not to receive housekeeping service over the course of three nights, and we will be reviewing this with our team to ensure our cleaning schedule is properly followed and clearly communicated to all guests. Regarding the handling fee for small packages, we recognize that clearer communication upfront could have prevented frustration, and we’ll review... read more
Staff at front desk was rude. Carpet could be cleaner. Location was okay. Place needs to be refurbished a bit and better Carpet could be cleaner. Place needs an updo. Staff at front desk was rude. Good parking.
Business response:
Dear Deanna, We thank you for sharing your feedback with us. We sincerely apologize to hear that your experience with us did not meet your expectations. Please accept our sincere apologies for any rudeness you encountered from our front desk team — this is not the level of service we aim to provide, and we will be addressing this internally to ensure all guests are treated with courtesy and professionalism. We also appreciate your comments regarding the carpet and overall condition of the property. Cleanliness and comfort ar... read more
Fair
Very Poor My recent stay was disappointing. The room was dirty and the bed uncomfortable. The hotel's facilities are outdated and poorly maintained. Additionally, the breakfast was subpar. Overall, it did not meet expectations.
Business response:
Dear Jose, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincerely, ... read more
Fair
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,509 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.