This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Todo súper sucio todo Todo fatal
Business response:
Dear Zamudio, We really not deserve this score but thank you for staying with us at La Quinta Inn and Suites by Wyndham Sawgrass, and for spending five nights in Room 126. We genuinely appreciate your business and the opportunity to host you. We recently saw your review, and we’re truly sorry to hear that your experience didn’t meet your expectations. We are especially disappointed to receive such a low rating, as our entire team works very hard to provide a clean, comfortable, and welcoming environment for all our guests. A... read more
Não gostamos Limpeza dos quartos...cheiro ruim Nada
Business response:
Dear Roque, We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay.Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. This is not reflective of the high standards we aim to uphold. Rest assured that improvements are underway to enhance the overall experience for our loyal guests. Here at La Quinta Sawgrass Mills, we continuously strive to meet your expectations. We hope you will consider giving us... read more
Blah! It wasn’t clean. It was a major disappointment. I didn’t stay my second night there with my dog. It felt more like a motel. You pay for what you get. It definitely isn’t a La Quinta Inn The location was great!
Business response:
Dear Dolly, Thank you for sharing your feedback. While we’re glad to hear you found our location convenient, we sincerely apologize that the cleanliness and overall condition of the property did not meet your expectations. We understand how disappointing it must have been, especially when traveling with a pet and expecting the standards associated with the La Quinta brand. Please know that this is not the experience we aim to provide, and your concerns have been shared with our housekeeping and management teams for immediate... read more
Bad
Poor
Fair Limited Breakfast Dirty pool Musky room
Business response:
Dear Douglas, Thank you for taking the time to share your experience. We’re truly sorry to hear that aspects of your stay did not meet expectations, particularly the condition of the pool, the musty smell in your room, and the limited breakfast options. Please know that cleanliness, comfort, and guest satisfaction are top priorities for us. Your comments have been shared with our housekeeping and maintenance teams to address these concerns immediately. We are also actively reviewing our breakfast offerings as part of our ong... read more
Very Poor Quarto sujo, tomadas eletricas fora do local, mofo e cafe da Manhã muito ruim Localização
Business response:
Dear Andre, Thank you for your feedback. We sincerely apologize for the condition of your room and the issues you encountered during your stay. A dirty room, displaced electrical outlets, signs of mold, and a disappointing breakfast experience are all unacceptable, and we are truly sorry we did not meet your expectations. Please be assured that your concerns have been shared with our housekeeping and maintenance teams for immediate attention. We take cleanliness and guest safety very seriously, and your comments help us iden... read more
Will not return, worse La Qunita we have ever been to Room was dirty and old and very outdated, Ceiling had large bubbles in it from water damage. There was nothing enjoyable or nice about this room. We paid for a room for three but arrived to enough towels in the room for barely one person. At least the hot water, elevator and Tv worked. A/C worked okay. Hallways were narrow and with worn peeling paint and carpet celebrating the 1970s. Even the art work was bad: faded pictures of enlarged up close ARITCHOKES! Yes, you read ... read more
Business response:
Dear Holly, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the many issues you encountered. Your comments regarding the room condition, cleanliness, limited towel supply, and outdated furnishings are deeply concerning. What you described—including the water damage on the ceiling and the state of the artwork—is not the standard we strive to provide. We also regret that the breakfast area felt overcrowded and uncomfortab... read more
Fair The room had had old beat up furniture. I could hear the staff and other guess most of the night. The floors were dirty throughout the hotel and there was a very small variety of breakfast foods. I liked the Location. It was close to the interstate, which made getting around a breeze
Business response:
Dear Ty, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location near the interstate—it's something many of our guests value, and we’re pleased it helped make your travels easier. However, we sincerely apologize for the inconveniences you experienced during your stay. We understand how important a clean, quiet environment and a well-furnished room are to feeling comfortable and rested. We're also sorry that our breakfast selection did not meet your expecta... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,509 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.