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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not good Slamming doors had roaches in the room N/a
Business response:
We’re sorry to hear about the noise disturbance and the pest concern you experienced. These issues are taken seriously, and your feedback has been shared with our team and pest control service so they can be addressed. Thank you for bringing this to our attention.
Fair
Fair
Disappointing
Disappointing
You get what you pay for. I’ve definitely had worse. I would give it another try Wasn’t the cleanest. My shower still had a used bar of soap in it, the chair was terribly stained and the comforter had dirt on it. Location
Business response:
We’re truly sorry to hear about the cleanliness issues you experienced. This is not the standard we strive to maintain, and your comments have been shared with our housekeeping team for immediate review and correction. We appreciate you bringing this to our attention so we can ensure better care for our guests moving forward.
Poor
It’ll was a very poor stay and not worth the upgrade to a suite. Lamp didn’t have bulb in master bedroom, reported it and they said maintenance didn’t come til morning? Some light switches didn’t work Toilet was faulty running all the time Shower pressure very bad It was conveniently located
Business response:
Thank you for noting our convenient location and for sharing your detailed feedback. We’re sorry for the maintenance issues you encountered and the inconvenience they caused. Your comments about the lighting, plumbing, and shower pressure have been shared with our maintenance team to ensure these are corrected promptly. We appreciate you bringing this to our attention and hope to provide a smoother stay next time.
Lost guest over towels and trash shame on you Wyndham The trash was not emptied, we did not receive clean towels for our second night, was told they only give more and empty trash every 3 days. I do not use my towels at home but once I sure am not going to reuse towels when I paid over 300.00 for two nights, that is disgusting and against my personal habits. When I called, the front desk said they would bring me clean towels but never brought them. The refrigerator did not have the freezer compartment had to put ice packs fo... read more
Business response:
Thank you for taking the time to share your detailed feedback. We’re glad you found the hotel itself nice, but we’re truly sorry for the service and housekeeping issues you experienced. As part of the Wyndham Green Program, rooms receive full housekeeping service every third day to help conserve water and energy. However, guests can always request fresh towels, trash removal, or other items at any time through the front desk, and we regret that this request wasn’t properly fulfilled during your stay. Your comments will be re... read more
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,335 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.