This profile has been claimed by the business owner or representative.
La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Ruined in the beginning Reception desk assistant didn’t want to check me in as my real id name differs from my booking.com name by 2 symbols (I used short name not full name). After 12 years of using booking. Com its a first time I encounter this problem. We were so tired but he was stubborn to not check us in. Luckily bookingcom support was very helpful and in 20 min they resolved the issue. Mattress was comfortable.
Very Poor
Dirty and unpleasant The staff was not helpful at all, the room smelled funny when we walked in, come to find out there’s what seems like chunks of throw up all up the side of the bed and all over the floor. We asked to speak to a manager and of course the manager was no where to be found and wont be back until after our stay. We asked for at least a discount or refund for the inconvenience and got vague communication in response. N/A
Bad
Bad
Will not be returning. Do not recommend. I slipped and fell on spilled liquid while getting breakfast and asked the man at the front desk to mop it up before someone else falls. Not only did he ignore my request while walking past it multiple times but when I was done eating I went up to the front desk to ask why he didn’t clean it and he told me “that’s not my job” I replied with “you do realize you can get sued for something like that right?” And his response was “ok sue.”
Disappointing Everything needs refreshing. TV and stationary cycle in fitness center didn't work. Printer in business center didn't work. Pool closed by health department. Breakfast below average for similar chain hotels. Good staff. Room AC and TV worked well. Comfortable bed and pillows.
Poor management and service Not being charged for canceling when the reason we stayed was for the pool. Which was out of order. Victor the manager promised not to charge but still did. Such a pain. Reserved here for the pool. Pool is out of order. Canceled the reservationafter speaking to the manager. Still was charged for the stay. Horrendous service. Stay ANYWHERE ELSE. Marriot was way better.
Fair
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 5,062 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.