This profile has been claimed by the business owner or representative.
La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We ate here after bowling. Our reservation was at 7:15. We checked in at like 7:13. We didn’t get seated until 7:30. The hostesses took people who came after us. After 10 minutes of waiting, we told one of the hostesses that we had been waiting. She basically rolled her eyes at me. That should’ve been our first clue that it was going to be terrible. It took another 15 minutes for a waitress to even acknowledge us. I ordered the berry jubilee and it tasted like cough syrup- not worth $19! My mom ordered chicken parmiagana and... read more
Business response:
We are concerned to hear about your experience at La Strada. We apologize for any inconvenience you faced during your visit. Your feedback is incredibly valuable to us and we will address these issues with our team to ensure a better dining experience for all our customers. Thank you for bringing this to our attention.
Our server, Emily, was excellent. She was professional, warm, and efficient. The food, however, was subpar. The Caesar salad was dry. The carbonara was drowning in sauce and so inedible we returned it and asked for the dish to be removed from the bill. Our other entree, the seafood linguine, was supposed to be prepared in a white wine sauce. While the seafood was plentiful, the sauce was a soupy brown color that tinged the linguine brown. It was not tasty. The highlight of the meal was the fritto misto which was delicious an... read more
Business response:
We value your input and apologize for the disappointing experience you had at La Strada. We will address the issues with the food and bar service to ensure they are improved upon. Thank you for bringing this to our attention.
The place was pretty full with only 1 waiter. He did the best he could, but did not have time to check on us. We ordered an old fashion and it was horrible. It sat at our table for 30 minutes until we called over a manager and asked her to return it. She explain that she showed the bartender how to properly make the drink and brought us another one. It was great. Food was ok, not what we expected. Don’t really think we will return.
Ordered Risotto and Shrimp. Was very Al dente, sent it back and it was not redone instead it looked like it was put in the microwave because plate was super hot and risotto was now stuck to the plate and not moist. Waitress was very apologetic and asked me to order something else which I did. The third plate was delicious but by the time it was brought after 3 attempts my husband’s plate was cold as he was trying to eat his slowly to eat with me. It was our Anniversary and the night became memorable for the wrong reasons.
We had Reservations and felt rushed the whole evening. Waitress was very demanding on our ordering. Felt that we were super rushed about salads and appetizers and then she forgot one of our appetizers, which if I would have known it was only two soggy pieces of bread with tomatoes and a two things of cheese, we wouldn’t have bothered reminding her. Main dishes were somewhat ok. However, Half way through our eating, the waitress came by and asked if we needed to go boxes. When we said no she took my plate and tried to take my... read more
Business response:
We appreciate you taking the time to provide your feedback, Steveb. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
As I read reviews, I was excited to try this restaurant. Unfortunately it was not good at all and will not be back, nor do I recommend. My husband ordered an old fashion and they literally used cubed ice and not an orange peel but a whole orange slice. The bartender has no ideas how that should have been made. For appetizers we ordered the prosciutto wrapped prawns and mushroom raviolis. 3 out of the 4 prawns were not even wrapped and the beans in vinaigrette were completely cold. The mushroom raviolis were good but that was... read more
Business response:
We apologize for your disappointing experience at La Strada. We take customer feedback seriously and will address the issues you mentioned with our staff. Thank you for bringing this to our attention.
I was so looking forward to this and was very underwhelmed. I asked my server which he would recommend the linguini and clams or mushroom ravioli. He said the clams. Great! I love this dish. I was then told that they did not have enough clams for the evening and the dish was not available and was told that the seafood dish was very good and it would have clams. When it arrived, it did not - lots of mussels which are not my favorite. When I said something to the server his response was "sorry". Well I'm sorry too. I cannot re... read more
Business response:
We apologize for the disappointment with your dining experience. We strive to provide the best service and will address this issue with our staff. Thank you for your feedback.
We ordered the Hosue Ravioli with meat sauce, the dish was warm when the waitress presented to us and the pasta was not cook properly. The serving size of the caesar salad was very small even for Asian standard.
Business response:
We apologize for the disappointing experience you had with us. Your feedback is valuable to us and we will address the issues you mentioned to ensure better quality in the future.
Food seemed to be precooked and just heated up which was a disappointment. Service was ok nothing great. Like a fancy Olive Garden I guess you could say
Business response:
We apologize that your experience at La Strada did not meet your expectations. We strive to provide fresh and delicious food to all our customers. Your feedback is valuable to us and we will work on improving our service. Thank you for your review.
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,440 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.